Night Auditor & Front Desk Leader — Night Shift with Benefits

Janko Hospitality; Naperville (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits package, including 401K

Paid time off

Hotel discounts at locations worldwide

Professional development

Job summary

Chicago Marriott Naperville is seeking a Night Auditor to oversee overnight front desk operations and ensure accuracy of financial records. The role blends guest service with accounting responsibilities, acting as Manager on Duty from 11pm to 7am and coordinating with other departments to maintain smooth overnight operations.

The ideal candidate will have strong verbal communication, basic math skills, and the ability to balance accounts while delivering excellent guest service.

Qualifications

• High school diploma or GED required.
• One year hotel front desk experience and/or accounting background.
• Must be able to verbally communicate clearly with guests and fellow employees.
• Must be able to calculate amounts and apply basic addition, subtraction, multiplication, and division.
• Must be able to analyze routine data to make appropriate judgements regarding the process of guest check in/check out of the hotel.
• Must be able to stand for extended periods of time.

Responsibilities

• Perform nightly balancing of guest accounts and hotel revenue transactions.
• Reconcile and post daily room charges, taxes, and other transactions.
• Generate and distribute daily financial and operational reports for hotel management.
• Greet, check-in, and check-out guests as needed during the overnight shift.
• Respond promptly to guest inquiries, requests, and complaints in person or over the phone.
• Ensure the safety and security of guests and hotel property during the night.
• Monitor reservations, process payments, and maintain accurate records.
• Prepare the front desk and lobby area for morning staff.
• Collaborate with housekeeping and other departments to ensure smooth daily operations.
• Follow hotel policies, procedures, and emergency protocols.
• Have a true understanding of all hotel operations including hours, pricing, Marriott Bonvoy, and local information in order to speak to our guests with the utmost knowledge.

Skills

Verbal communication

Basic math

Data analysis

Guest service

Physical endurance

Accounting background

Education

High school diploma or GED

Job description

Chicago Marriott Naperville is seeking a Night Auditor to oversee overnight front desk operations and ensure accuracy of financial records. The role blends guest service with accounting responsibilities, acting as Manager on Duty from 11pm to 7am and coordinating with other departments to maintain smooth overnight operations.

The ideal candidate will have strong verbal communication, basic math skills, and the ability to balance accounts while delivering excellent guest service.