Night Auditor & Front Desk Champion

ARK; Tampa (FL); On-site; USD 23,000 - 26,000; Full time

Job summary

ARK in Tampa, FL is seeking a night auditor to join our growing hospitality team. The ideal candidate will have strong attention to financial details and a genuine love of interacting with people to ensure guest satisfaction.

The role offers $17-$19 per hour and opportunities to grow within a people-focused environment. Previous hotel experience is not required, but guest service experience is highly preferred.

Qualifications

• Proficiency with computers is required; experience with reservation and accounting software is desired.
• Flexible overnight hours are required.
• Diploma or equivalent from high school is required; some college is desired.
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required.
• Excellent customer service and communication skills are required

Responsibilities

• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Provide exceptional service to all hotel guests during their stay
• Process reservations and check-ins, delegation of housekeeping, security, and service requests, respond to guest inquiries, and resolve guest complaints as needed
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Complete additional bookkeeping, administrative, and accounting procedures as requested

Skills

Customer service

Communication skills

Attention to detail

Education

High school diploma

Some college

Tools

Reservation software

Accounting software

Computer proficiency

Job description

ARK in Tampa, FL is seeking a night auditor to join our growing hospitality team. The ideal candidate will have strong attention to financial details and a genuine love of interacting with people to ensure guest satisfaction.

The role offers $17-$19 per hour and opportunities to grow within a people-focused environment. Previous hotel experience is not required, but guest service experience is highly preferred.