Night Auditor & Front Desk Specialist

Remington Hospitality; Parsippany-Troy Hills (NJ); On-site; USD 38,000 - 48,000; Full time

Job summary

Remington Hospitality is seeking a diligent Front Desk/Night Audit associate to manage daily hotel operations. You will perform front office audits, review room and tax postings, and ensure accuracy and timeliness in all financial entries.

You will back up front office systems and contribute to system rebuilds as needed, while adhering to accounting policies and credit procedures. Exceptional guest service remains a priority in every interaction.

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job description

Remington Hospitality is seeking a diligent Front Desk/Night Audit associate to manage daily hotel operations. You will perform front office audits, review room and tax postings, and ensure accuracy and timeliness in all financial entries.

You will back up front office systems and contribute to system rebuilds as needed, while adhering to accounting policies and credit procedures. Exceptional guest service remains a priority in every interaction.