Night Auditor: Finance & Guest Experience Lead

Hilton Garden Inn Steele Creek

Charlotte (NC)

On-site

USD 21,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Medical, Dental and Vision Insurance
401K with Employer Contribution
Hotel discounts
Paid Time Off (PTO)
Performance-based bonuses
Career growth opportunities

Job summary

Hilton Garden Inn Steele Creek in Charlotte, NC is seeking a reliable Night Auditor to manage front desk operations, perform detailed nightly financial audits, and provide overnight guest services. This full-time role requires precision, strong customer service, and the ability to balance multiple tasks in a fast-paced environment.

You will reconcile revenue, prepare reports, and ensure security during night shifts while upholding company policies and quality standards.

Qualifications

  • High school diploma or equivalent; hospitality or accounting education preferred.
  • Experience in front desk operations or night audit roles is desirable.
  • Strong communication and customer service skills.
  • Attention to detail and multitasking in a fast-paced environment.
  • Proficiency with hotel PMS software and basic accounting principles.

Responsibilities

  • Perform guest check-in/check-out accurately and efficiently.
  • Reconcile daily revenue, cash handling, and credit card charges; resolve discrepancies.
  • Prepare and distribute Night Audit, Revenue, and Occupancy reports.
  • Close the day and generate the Daily Flash Report.
  • Ensure compliance with hotel policies and safety procedures.

Skills

Communication skills
Problem solving
Attention to detail
Multitasking
Technical skills
Cash handling
Flexibility

Education

High school diploma or equivalent
Hospitality or accounting coursework

Tools

PMS software

Job description

Hilton Garden Inn Steele Creek in Charlotte, NC is seeking a reliable Night Auditor to manage front desk operations, perform detailed nightly financial audits, and provide overnight guest services. This full-time role requires precision, strong customer service, and the ability to balance multiple tasks in a fast-paced environment.

You will reconcile revenue, prepare reports, and ensure security during night shifts while upholding company policies and quality standards.

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