Night Auditor

Aimbridge Hospitality; Zanesville (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A forward-thinking company is seeking a dedicated Night Auditor to ensure smooth operations during the overnight shift. This engaging role involves registering guests, preparing daily reports, and balancing transactions while providing exceptional service. The ideal candidate will possess strong problem-solving skills and the ability to work independently in a fast-paced environment. Join a global leader in hotel management that values service excellence and offers a competitive benefits package, including Daily Pay and health coverage. If you're ready to make a meaningful impact in the hospitality industry, this opportunity is perfect for you.

Benefits

Daily Pay

Health coverage

401k

Free Wi-Fi

Indoor pool

Business center

Qualifications

• 1+ year experience in hotel or related field required.
• Ability to work independently with minimal supervision.
• Knowledge of accounting principles and effective communication skills.

Responsibilities

• Register guests and prepare daily reports during the overnight shift.
• Balance daily work including revenue, postings, and paperwork.
• Perform all Front Office functions during overnight hours.

Skills

Problem-solving skills

Effective communication skills

Knowledge of accounting principles

Ability to work independently

Ability to work under pressure

Education

High School diploma or equivalent

College coursework in a related field

Tools

Windows OS

Spreadsheets

Word processing

Job description

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

Responsibilities

Qualifications:

• At least 1 year of progressive experience in a hotel or related field required.
• High School diploma or equivalent required.
• College coursework in a related field is helpful.
• Previous supervisory responsibility preferred.
• Ability to work independently with minimal supervision.
• Knowledge of accounting principles.
• Problem-solving and troubleshooting skills to resolve guest issues and respond to emergencies.
• Proficiency in Windows OS, spreadsheets, and word processing.
• Effective communication skills.
• Ability to evaluate and select among alternative actions quickly and accurately.
• Ability to work well under stress and high-pressure situations.
• Effective problem-solving skills, including anticipating, preventing, identifying, and solving issues.
• Ability to assimilate complex information from various sources and adapt as needed.
• Understanding of financial information, data, and basic arithmetic.
• Ability to work in a self-managed environment.
• Good listening skills and ability to clarify concerns.
• Maintain composure and objectivity under pressure.

Additional Responsibilities:

• Approach all guest and staff interactions in a friendly, service-oriented manner.
• Maintain regular attendance per hotel standards.
• Maintain high standards of appearance and grooming, including uniform and name tag.
• Comply with all hotel standards and regulations for safe and efficient operations.
• Maintain a friendly and warm demeanor at all times.
• Initiate and complete the End of Day process.
• Run required reports for audits.
• Complete the Night Audit checklist daily.
• Balance daily work including revenue, postings, and paperwork.
• Maintain cashiering responsibilities and Front Office system operation.
• Perform all Front Office functions during overnight hours (11:00 p.m. to 7:00 a.m.).
• Ensure security checks and guest requests are handled promptly.
• Follow safety and emergency procedures.
• Maintain proper record keeping.
• Be familiar with hotel policies and house rules.
• Complete initial direct bills and attach backup documentation.
• Maintain radio contact with staff.
• Possess knowledge of security procedures.
• Ensure staff are attentive, friendly, helpful, and courteous.
• Prepare and distribute daily reports.
• Transfer master accounts as needed.
• Distribute work and train new Night Auditors as requested.
• Run morning reports and manage newspaper delivery and express check-outs.
• Ensure nightly walk-throughs and room service tray removal are completed.
• Handle Lost and Found items according to standard.
• Complete reports and other duties as assigned, including food and beverage assistance if applicable.
• Attend meetings and perform other duties as requested by management.

Property Details

Located near the historic Y Bridge in Zanesville, our hotel offers guests comfort and convenience, with amenities like free Wi-Fi, indoor pool, and a business center.

Company Overview

As a global leader in third-party hotel management, our portfolio includes over 1,550 hotels worldwide. We foster a culture of service excellence and offer a competitive benefits package, including Daily Pay, health coverage, 401k, and more.

About the Company

We are an independent hotel management firm specializing in investment returns, property management, asset management, development, renovation, and consulting services for hotels and resorts.