Night Auditor

Wyndham Hotels & Resorts; Tukwila (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hotel chain seeks a Night Auditor for its Tukwila location. The role involves reconciling transactions, preparing reports, and providing guest services. Ideal candidates will have a high school diploma and experience in hospitality, along with strong communication and multitasking skills.

Qualifications

• One year of hotel or related experience preferred.
• Proficiency in computer skills required.
• Flexibility for long and late hours.

Responsibilities

• Reconcile all hotel cashier transactions and prepare management reports.
• Perform guest services including check-in/out and reservations.
• Audit and reconcile financial and statistical reports.

Skills

Communication

Multitasking

Problem-solving

Education

High School diploma or equivalent

Job description

Compensation Type: Hourly

Company Overview: Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a leading player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with expanding operations in Europe, Latin America, and the Caribbean. The company's portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. Highgate offers expert guidance throughout all stages of the hospitality property cycle, develops bespoke hotel brands, and utilizes industry-leading revenue management tools to optimize performance and asset value. The company has offices in London, New York, Dallas, and Seattle.

Location: Residence Inn Tukwila, 16201 W. Valley Hwy, Tukwila, WA 98188

Overview: The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing, and compiling management reports timely, and ensuring accurate guest billing and city ledger transactions. The role involves communicating effectively with management and performing guest service duties such as check-in, check-out, switchboard operation, and reservations.

Responsibilities:

1. Understand and work with financial data and basic arithmetic functions.
2. Cross-train in other accounting or hotel-related areas.
3. Prioritize tasks to meet deadlines.
4. Perform guest services including check-in/out, reservations, and call handling.
5. Audit and reconcile financial and statistical reports.
6. Prepare and distribute daily and monthly operational reports.
7. Audit and reconcile Front Desk and Food & Beverage cashier work.
8. Process credit card transactions timely and accurately.
9. Ensure accuracy in all reported numbers and statistics.
10. Update financial information in the corporate network.
11. Perform data processing functions regularly.
12. Report operational or financial anomalies to management.
13. Maintain guest satisfaction.
14. Respond to governmental inquiries and guest requests as needed.

Qualifications:

• High School diploma or equivalent; one year of hotel or related experience preferred.
• Guest service experience is a plus.
• Proficiency in computer skills required.
• Flexibility for long and late hours.
• Physical ability to perform sedentary tasks; occasional lifting up to 10 pounds.
• Ability to work late/night shifts.
• Effective verbal and written communication skills.
• Ability to multitask, prioritize, and maintain a friendly demeanor.
• Attend all required meetings and training sessions.
• Maintain personal appearance and grooming standards.
• Adhere to hotel standards, regulations, and safety procedures.
• Show initiative and problem-solving skills.
• Maintain confidentiality and demonstrate proactive guest and operational support.
• Perform additional duties as assigned by management.