Night Auditor

Crestline Hotels & Resorts; Town of Texas (WI); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading company in hospitality is looking for a Part-Time Night Front Desk Clerk. This role involves handling guest check-ins and check-outs, managing financial transactions, and ensuring guest satisfaction during the night shift. Candidates should have a high school diploma and relevant experience in the hotel industry. The position offers various benefits including a 401k plan and travel discounts.

Benefits

401k plan

Travel discounts

Qualifications

• At least one year of relevant hotel experience.
• Ability to work overnight shifts (11 pm - 7 am).
• Basic computer skills required.

Responsibilities

• Handle check-ins, check-outs, and guest complaints.
• Manage and secure the bank, process payments.
• Record financial data and verify reports.

Skills

Customer Service

Accounting

Communication

Education

High School diploma or GED

Tools

Property Management System (PMS)

Job description

Part-Time Night Front Desk Clerk

Pay starting at $17/hr.

Overview

The Front Desk Night Clerk serves as the ambassador to the hotel, handling check-ins, check-outs, answering calls, and maintaining Guest Service Standards. Responsibilities include nightly accounting and assisting housekeeping as a "Runner" during the midnight shift. The role involves recording financial data, verifying figures, and performing routine accounting duties.

Key Duties & Responsibilities

1. Resolve guest complaints to ensure satisfaction.
2. Maintain knowledge of hotel features, room types, rates, availability, and scheduled activities.
3. Ensure cleanliness and organization of work areas.
4. Manage and secure the bank, process payments, and currency exchanges.
5. Record information in the logbook and operate the Property Management System (PMS).
6. Verify and correct reports, reconcile accounts, and audit cashiers' work.
7. Process and balance sales figures, run end-of-day reports, and ensure system interfaces are operational.
8. Complete shift handovers, document maintenance needs, and participate in meetings and training.

Education and Experience

• High School diploma or GED.
• At least one year of relevant hotel experience.
• Ability to work overnight shifts (11 pm - 7 am).
• Basic computer skills required.

We are an Equal Opportunity Employer offering various benefits including a 401k plan, volunteer opportunities, travel discounts, and more. Benefits may vary by location. This position is posted on an ongoing basis until filled.