Night Auditor

Fusion Hospitality Pvt.Ltd; Tennessee; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a Night Auditor to join their team. This entry-level position is perfect for individuals passionate about customer service and eager to contribute to a vibrant hotel environment. Responsibilities include managing guest check-ins and check-outs, performing nightly accounting tasks, and ensuring system security. You will play a vital role in maintaining guest satisfaction and supporting hotel operations during the midnight shift. If you're ready to embark on a rewarding career in hospitality, this opportunity is for you!

Qualifications

• 1-2 years of relevant experience in hospitality.
• Basic computer skills; PMS experience preferred.

Responsibilities

• Handle check-ins and check-outs while ensuring guest satisfaction.
• Perform nightly accounting and prepare financial reports.

Skills

Customer Service

Cash Handling

Problem Solving

Basic Computer Skills

Education

High School Diploma or GED

Tools

Property Management System (PMS)

Point of Sale (POS) System

Job description

Join to apply for the Night Auditor role at Fusion Hospitality Pvt. Ltd.

Night Auditor will serve as an ambassador to the hotel, handling check-ins and check-outs, answering calls, and maintaining Guest Service Standards. Responsibilities include nightly accounting, assisting housekeeping needs during midnight shift, and maintaining accurate financial records. The role also involves verifying transactions, preparing reports, and ensuring system security.

Responsibilities include:

• Resolving guest complaints and ensuring satisfaction.
• Maintaining knowledge of hotel features, room types, rates, and daily operations.
• Monitoring cleanliness and organization of work areas.
• Responding promptly to guest needs.
• Handling cash, processing payments, and reconciling accounts.
• Operating Property Management System (PMS) and Point of Sale (POS) systems.
• Auditing and balancing various accounts and reports.
• Closing daily operations and preparing reports.
• Performing routine system backups and maintenance.
• Participating in team meetings and training.
• Contributing to a positive hotel culture.

Minimum Requirements:

• High School diploma or GED.
• 1-2 years of relevant experience.
• Basic computer skills; PMS experience preferred.
• Valid driver’s license for valet duties if needed.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Hospitality/Retail