Night Auditor

hriproperties; Shreveport (LA); On-site; USD 30,000 - 36,000; Full time

Job summary

HRiProperties' Shreveport property is seeking a Night Auditor to join the Front Office team. The role involves greeting guests, checking in and out, balancing daily financials, and running nightly revenue reports.

Candidates should have a high school diploma, prior hotel front desk or accounting experience, and familiarity with PMS systems. This is an overnight, weekend, and holiday position requiring strong attention to detail and excellent customer service.

Qualifications

• High school diploma or equivalent is required.
• Previous hotel front desk or accounting experience preferred.
• Experience with PMS systems preferred.

Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Answer phone calls, respond to guest requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g., room charges, revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Ensure all reservations, cancellations, and no-shows are properly logged.
• Follow company policies and procedures, including safety and emergency protocols.
• Ability to work overnight shifts, weekends, and holidays.

Skills

Attention to detail

Customer service

Communication

Multitasking

PMS proficiency

Education

High school diploma or equivalent

Tools

PMS systems

Job description

313 rooms | 1,900 sq. ft. meeting/event space

Amenities: rooftop pool with panoramic views, whirlpool, 24-hour fitness center, three on-site restaurants, airport shuttle.

Conveniently located next to the Shreveport Convention Center, just two blocks from the Red River and a mile from the Louisiana Boardwalk. With nearby offices, including Capital One, Shaw Industries, and Chesapeake Energy, this property offers an ideal environment for hospitality professionals focused on business and event-driven operations.

Job Title : Night Auditor

Department: Front Office

Supervision Exercised: None

Supervision Received: Guest Services Manager

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent required

Experience

• Previous hotel front desk or accounting experience preferred.
• Experience with PMS systems preferred.

Skills and Knowledge

• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Strong problem-solving and critical-thinking abilities
• Proficiency with computers and hotel property management systems (PMS).
• Ability to prioritize and multitask.

Job Duties and Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Answer phone calls, respond to guest requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g., room charges, revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Ensure all reservations, cancellations, and no-shows are properly logged.
• Follow company policies and procedures, including safety and emergency protocols.
• Ability to work overnight shifts, weekends, and holidays.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements .