Night Auditor

Soboba Casino; San Jacinto (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

401k

Medical insurance

Dental & Vision

Life Insurance

Employee Assistance Program

Wellness Program

Paid Time Off

Job summary

Soboba Casino is seeking a Night Auditor in San Jacinto, CA. The role focuses on accurate nightly financial close, posting room charges, and maintaining front desk records.

You will summarize cash, checks, and credit card activities and ensure proper posting to guest accounts with attention to room revenue and occupancy statistics. Candidates should have at least 1 year of hotel night audit experience or 2 years as a Front Desk Attendant, be 21+, and eligible to work in the United States.

Qualifications

• High School Diploma or GED equivalent.
• 1 year night audit experience or 2 years Front Desk experience.
• Eligibility to work in the United States.
• Must be at least 21 years of age.

Responsibilities

• Posts room charges and taxes to guest accounts.
• Processes guest charges vouchers and credit card vouchers.
• Post charges to unposted guest accounts from the night audit shift.
• Transfer charges and deposits to master accounts.
• Verify charges are allocated to the correct departments.
• Ensure transactions are supported by documents and signatures and posted correctly in the PMS.
• Verify postings from POS software reach correct guest folios.
• Balance day’s charges and run end-of-day PMS."
• Respond to guest needs and special requests; alert manager as needed.
• Understand emergency procedures and maintain regular attendance.
• Complete special projects as assigned.

Education

High School Diploma or GED

Night Audit experience

Eligibility to work in the United States

Age 21 or older

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Night Auditor

Rooms Full Time Soboba Casino, San Jacinto, CA, US

2 days ago Requisition ID: 2425

Summary

Responsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction. Checks Front Office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.

Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office, golf, retail, or sales & catering.

Duties/Responsibilities

• Posts room charges and taxes to guest accounts.
• Processes guest charges voucher and credit card vouchers.
• Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
• Transfer charges and deposits to master accounts.
• Checks to see that all charges are assigned to the appropriate departments.
• To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system.
• To verify that all charges posted from the POS Software has reached the correct guest folios and also not missing.
• Verifies all account postings and balances.
• Verifies that room rates are correct and posts those rates to guest accounts.
• Monitors the current status of coupon, discount, and other promotional programs.
• Tracks room revenues, occupancy percentages, and other front office statistics.
• Prepares a summary of cash, check, and credit card activities.
• Summarizes results of operations for management.
• Check figures, postings, and documents for accuracy. Record, store, access, and/or analyse computerized financial information.
• Balance the day’s charges, making corrections as necessary.
• Run end of day process in property management software (PMS).
• Understand principles of auditing, balancing, and closing out accounts.
• Knows how to operate PMS, typewriters, and other front office equipment's.
• Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
• Must have complete knowledge of emergency procedures.
• Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
• Perform special projects and other responsibilities, tasks, or duties as requested.

Education / Qualifications

• Must be at least 21 years of age.
• High School Diploma or GED equivalent, required.
• At least one (1) year of Hotel Night Audit experience required and/or two (2) years of experience working as a Front Desk Attendant.
• Any combination of education, experience and training that provides the required knowledge, skills and abilities.
• Must be able to provide evidence of eligibility to work in the United States of America.

Certificates, licenses and registration

• Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
• Required to submit to and obtain negative results on all drug and/or alcohol testing.

Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:

• 401k Plan
• Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
• Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee.
• Employee Assistance Program
• Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
• Paid Time Off

Soboba Casino Resort Team Member Recognition including, but not limited to:

• Reward and Recognition Program (Quarterly, and Annually)
• Team member Incentives
• Discounted Team member meal

DISCLAIMER:

The information contained in this job description is intended to describe the general nature and level of work performed by Team Members within this classification. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, working conditions, or physical requirements associated with the position. Management reserves the right to modify, add, or remove duties and responsibilities as business needs dictate. The omission of specific statements regarding physical demands or work environment conditions does not exclude them from being required to perform the essential functions of the job.