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Night Auditor

Peachtree Hospitality Management

Plainfield (IN)

On-site

USD 28,000 - 36,000

Full time

7 days ago
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Job summary

A leading hotel management company seeks a Night Auditor to ensure efficient night operations, conduct audits, and maintain high guest service standards. This role includes balancing cash, assisting guests, and preparing shift reports, all within a dynamic team environment. Comprehensive benefits, including medical and retirement plans, are offered.

Benefits

Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
401(k) retirement match
Paid Holidays
Paid Time Off
Employee Assistance Program

Qualifications

  • Experience in hotel operations preferred.
  • Ability to handle cash accurately and securely.
  • Strong communication skills are essential.

Responsibilities

  • Conduct nightly audits and maintain accuracy of transactions.
  • Assist guests with check-in/out and inquiries.
  • Ensure cleanliness and organization at the front desk and lobby.

Skills

Proactive thinking
Guest service
Attention to detail

Job description

The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilitiesbalancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions

  • Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
  • Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
  • Check the front desk log for problems, special requests, etc.
  • Greets, registers, and assigns rooms to guests.
  • Process guest registrations, including collecting payment.
  • Prepare express checkout folios.
  • Maintain room status inventory.
  • Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
  • Maintain and clean the lobby and bathroom as needed.
  • Communicates all information to the following shift to ensure a smooth transition.
  • Works closely with all hotel departments to ensure the highest quality of customer service.
  • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
  • Responsible for completing all required shift paperwork, and night audit reports daily.
  • Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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