Night Auditor

Peachtree Group; Paris (TX); Ibrido; USD 34.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k match

Paid holidays

Paid time off

EAP

Descrizione del lavoro

TownePlace Suites & Fairfield Inn and Suites in Paris, TX is seeking a Night Auditor to perform nightly audit tasks while delivering exceptional guest service at the front desk. You will greet guests, register them, process payments and reservations, and assist with check-ins/check-outs during the overnight shift.

The role requires attention to detail, cash-drawer accuracy, and teamwork. Peachtree Group offers comprehensive benefits, Paid Holidays, PTO, and an Employee Assistance Program.

Competenze

• Nightly front desk operations experience
• Cash handling accuracy and integrity
• Guest service orientation with a friendly demeanor
• Attention to security and safety during overnight shifts

Mansioni

• Complete nightly audit procedures and reports daily.
• Greet guests, register, and assist with check-ins/outs.
• Process reservations and respond to guest inquiries.
• Maintain cash drawer accuracy at shift start and end.
• Keep front desk logs and communicate with managers.
• Maintain lobby and restroom cleanliness; assist other departments as needed.
• Provide information on hotel services, dining, and directions.

Conoscenze

Customer service

Cash handling

Front desk

Night audit

Descrizione del lavoro

TownePlace Suites & Fairfield Inn and Suites
3005 N Main St
Paris, TX 75460, USA

Description

The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Behaviors

Required

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Required

• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.