Night Auditor

The View Hotel; Orlando (FL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Health and dental insurance

Paid time off

Opportunities for career development

Employee discounts at hotel amenities

Job summary

The View Hotel in Orlando is seeking a Night Auditor to ensure the smooth operation of overnight hotel functions while maintaining exceptional guest service. The role handles nightly financial audits, guest check-ins/outs, inquiries, and coordinates with housekeeping to meet overnight needs.

You will balance accounts, prepare management reports, and uphold data security and confidentiality. This position offers a competitive salary, health/dental insurance, paid time off, and opportunities for

Qualifications

• High school diploma or equivalent required; hospitality degree preferred.
• Previous experience in a similar role is an asset.
• Strong numerical aptitude and attention to detail.
• Excellent communication and customer service skills.
• Proficiency with hotel management software and financial systems is advantageous.
• Ability to work independently and make quick decisions in high-pressure situations.
• Flexible schedule, including overnight shifts, weekends and holidays.
• Professional demeanor and appearance.

Responsibilities

• Perform nightly audit of the hotel's financial transactions and reporting.
• Process guest check-ins and check-outs, ensuring a welcoming and efficient experience.
• Respond to guest inquiries and resolve issues, providing exceptional customer service.
• Balance and reconcile all accounts, including guest, restaurant, and departmental ledgers.
• Prepare reports for management, including income and expense summaries.
• Monitor hotel security, ensuring safety of guests and staff during the night.
• Coordinate with housekeeping and maintenance teams for overnight needs.
• Handle guest reservations, modifications and cancellations with accuracy.
• Collaborate with other departments to ensure seamless operations.
• Maintain confidentiality of guest information and adhere to data security protocols.

Skills

Attention to detail

Customer service

Numerical aptitude

Communication skills

PMS software

Financial systems

Education

High school diploma or equivalent

Tools

Hotel management software

Financial systems

Job description

Job Title: Night Auditor

We are seeking a detail-oriented and dependable Night Auditor to join our dynamic team. The Night Auditor will be responsible for ensuring the smooth and efficient operation of the hotel during the overnight shift. This role is crucial in maintaining exemplary service standards and delivering a seamless guest experience.

Job Description

We are seeking a detail-oriented and dependable Night Auditor to join our dynamic team. The Night Auditor will be responsible for ensuring the smooth and efficient operation of the hotel during the overnight shift. This role is crucial in maintaining exemplary service standards and delivering a seamless guest experience.

Key Responsibilities

• Perform nightly audit of the hotel's financial transactions and reporting.
• Process guest check-ins and check-outs, ensuring a welcoming and efficient experience.
• Respond to guest inquiries and resolve issues, providing exceptional customer service.
• Balance and reconcile all accounts, including guest, restaurant, and departmental ledgers.
• Prepare reports for management, including income and expense summaries.
• Monitor hotel security, ensuring the safety and well-being of guests and staff during the night.
• Coordinate with housekeeping and maintenance teams to address any overnight needs.
• Handle guest reservations, modifications, and cancellations with accuracy.
• Collaborate with other departments to ensure seamless operations.
• Maintain confidentiality of guest information and adhere to data security protocols.

Qualifications

• High school diploma or equivalent required; degree in hospitality or related field preferred.
• Previous experience in a similar role or in the hospitality industry is an asset.
• Strong numerical aptitude and attention to detail.
• Excellent communication and customer service skills.
• Proficiency with hotel management software and financial systems is advantageous.
• Ability to work independently and make quick decisions in high-pressure situations.
• Flexible schedule, including availability to work overnight shifts, weekends, and holidays.
• Professional demeanor and appearance.

Benefits

• Competitive salary
• Health and dental insurance
• Paid time off
• Opportunities for career development and growth
• Employee discounts at hotel amenities

If you are a dedicated and meticulous professional with a passion for hospitality, we invite you to apply for the Night Auditor position. Join our team and contribute to creating memorable experiences for our guests.