Night Auditor

Workstream; Urbana (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Workstream in Urbana, Illinois, is seeking a Night Auditor to deliver excellent guest service while performing nightly financial audits and front desk operations. This role combines guest interaction and accounting duties, requiring a strong attention to detail and the ability to work independently during overnight hours.

The ideal candidate will ensure accuracy in financial transactions, respond promptly to guest inquiries, and maintain a secure environment overnight. Join a luxury hotel that operates to a AAA Four-Diamond standard, providing a serene and sophisticated experience.

Qualifications

• Strong attention to detail and professionalism.
• Ability to work independently during overnight hours.
• Experience in guest service and front desk operations preferred.

Responsibilities

• Greet and assist guests in a friendly manner overnight.
• Complete nightly audit procedures accurately.
• Monitor hotel activity and ensure safety.

Job description

Position Summary

The Night Auditor is responsible for delivering excellent guest service during overnight hours while accurately completing daily financial and audit responsibilities. This role combines front desk operations with accounting duties and requires strong attention to detail, professionalism, and the ability to work independently.

Key Responsibilities

Guest Service & Front Desk Operations

• Greet and assist guests in a friendly, professional manner during overnight hours
• Perform guest check-ins and check-outs accurately and efficiently
• Respond to guest inquiries, concerns, and service requests promptly
• Handle reservations, room assignments, and rate changes as needed
• Maintain a secure and calm environment for guests and staff overnight

Night Audit & Accounting Duties

• Complete nightly audit procedures, ensuring accuracy of daily financial transactions
• Balance room revenue, food & beverage charges, and other hotel departments
• Post charges and payments accurately in the property management system
• Prepare and distribute daily reports for management
• Identify and resolve discrepancies in a timely manner

Safety & Security

• Monitor hotel activity during overnight hours and report any issues
• Follow emergency and safety procedures
• Secure cash drawers, reports, and sensitive information

Additional Duties

• Set up front desk for morning shift and communicate overnight issues
• Assist with light administrative or housekeeping coordination as needed
• Maintain a clean and organized front desk area

A contemporarily designed property operated to AAA Four-Diamond standard featuring over 125 luxurious hotel rooms and over 70,000 square-feet of conference center space. Immerse yourself in a serene environment where art, nature, and wellness blend seamlessly to create an unforgettable experience.