Night Auditor

Twin Tier Hospitality; Ohio; On-site; USD 19,000 - 30,000; Full time

Job summary

Twin Tier Hospitality is seeking a Night Auditor/Front Desk team member to assist guests overnight, balance day-shift accounts, and keep front desk operations running smoothly.

You will reconcile accounts, process invoices, respond to guest requests, and maintain accurate ledgers while delivering excellent service during overnight hours.

Qualifications

• Experience as Night Auditor or similar in hospitality required.
• Proficient with accounting and facilities management software.
• Strong math ability and attention to detail.
• Excellent communication and customer service skills.
• Willingness to work overnight shifts.
• Bachelor’s degree in accounting, finance or related field.

Responsibilities

• Check in guests, answer phones and take reservations
• Respond to guest complaints, requests and emergencies
• Process invoices, post checks to vendors and distribute employee checks
• Reconcile accounts
• Balance cash drawer and log receipts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits

Skills

Night auditor experience

Excellent math skills

Attention to detail

Problem solving

Customer service

Multitasking

Communication skills

Overnight availability

Written and verbal communication

Education

BSc in accounting, finance or relevant field

Tools

Accounting software

Facilities management software

Job description

Job Description

We’re looking for a Night Auditor/Front Desk to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities

• Check in guests, answer phones and take reservations
• Respond to guest complaints, requests and emergencies
• Process invoices, post checks to vendors and distribute employee checks
• Reconcile accounts
• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits

Skills

• Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
• Experience with accounting and facilities management software
• Excellent math skills
• An eye for detail
• Good problem-solving skills
• Strong customer service skills
• The ability to multitask
• Strong written and verbal communication skills
• Availability to work overnight
• BSc in accounting, finance or relevant field

Company Description

TTH is a hotel Company of 7 hotels throughout NY & Ohio.