Night Auditor

InterContinental Hotels Group; Atlanta (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

The InterContinental Hotels Group in Atlanta is seeking a Night Auditor to perform nightly audit operations, maintain financial controls, and ensure compliance with hotel standards. You will balance cash, post room and ancillary revenue, and generate daily reports while supporting front desk tasks with accuracy and courtesy.

Strong accounting knowledge, exceptional attention to detail, and excellent communication skills are essential.

Qualifications

• Full knowledge of accounting operations.
• Excellent communications skill (oral & written).
• Computer literate with Microsoft Office (Word/Excel/PowerPoint/Outlook); experience with Delphi, Lanyon and Opera.
• Exceptional attention to detail.
• Warm, personable and energetic demeanor with a professional phone manner.

Responsibilities

• Perform nightly audit operations and maintain financial controls.
• Follow cash handling procedures and balance cashier postings.
• Record and report property receipts accurately and timely.
• Maintain front desk service standards and resolve guest billing issues.
• Balance end-of-day procedures, review cashier audits, and post journal entries.
• Prepare and distribute daily reports and master bill verifications.

Skills

Attention to detail

Communication skills

Customer service

Phone etiquette

Tools

Microsoft Office

Delphi

Lanyon

Opera PMS

Job description

About this position

This position is responsible for performing the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards.

A little taste of your day-to-day

• Every day is different,but you’ll mostly be:
• Follows cash handling procedures as outlined by the accounting department.
• Ensure accurate and timely recording and reporting of all property receipts.
• Maintain guest service standards at the front desk at all times.
• Solves guest-related problems within scope of authority, including complaints and billing discrepancies.
• Follow cash handling procedures as outlined by the accounting department; collect payment at check-out and provides change for guests as needed.
• Perform all end-of- day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills.
• Complete express check-out in a timely manner and issues to security for delivery.
• Review cashier audits for accuracy; generate related reports and journal entries.
• Print all master bills and review for accurate postings; compare to daily event order to ensure that all functions have been properly recorded; inform Director of Finance of missed revenue or improper postings.
• Prepare, balance, post, and distribute all necessary reports on a daily basis.

What we need from you

• Full knowledge of accounting operations.
• Excellent communications skill (oral & written)
• Computer literate. Prefer strong Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook). Prefer experience with Delphi, Lanyon and Opera hotel automation systems.
• Exceptional attention to detail.
• Warm, personable and energetic demeanor with professional and pleasant phone manner.