Night Auditor

Hyatt Hotels Corporation; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading hospitality company seeks a Night Auditor to balance revenue, settle accounts, and provide excellent guest service. This role involves bookkeeping, preparing reports, and ensuring guest satisfaction while working in a dynamic environment. Opportunities for growth are available within the hotel.

Qualifications

• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.

Responsibilities

• Balance revenue and settle accounts nightly.
• Prepare and distribute daily reports.
• Check guests in/out and perform Guest Service Agent tasks.

Skills

Bookkeeping

Customer Service

Problem Solving

Education

High School diploma

Tools

Excel

Job description

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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