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An established industry player in hospitality is seeking a dedicated night auditor to enhance guest experiences and manage financial records. This role involves ensuring exceptional service, preparing reports for management, and handling various front office duties. With a focus on customer satisfaction, the ideal candidate will possess strong communication skills and a knack for numbers. Join a supportive team that values your growth and offers the training and tools necessary to excel in your career. If you're ready to take your career to the next level, this opportunity is perfect for you.
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Ensure all guests feel they are having an exceptional experience at the property • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Perform additional bookkeeping, administrative, and accounting procedures as required • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications: • Some college is preferred but a high school diploma or equivalent is required • Computer proficiency is required; experience with accounting or reservation software is preferred • Experience in the hospitality industry or guest services is preferred, but not required • Flexible overnight hours are required • Outstanding communication skills and excellent customer service skills are required Compensation: $30,000 - $32,000 yearly
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Compensation:
$30,000-$32,000 per year