Night Auditor

Moxy Minneapolis Uptown; Minneapolis (MN); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel in Minneapolis is seeking a Night Auditor to join their busy team. The role involves auditing charges, managing guest check-ins and check-outs, and ensuring guest satisfaction during overnight shifts. Ideal candidates should have experience in hospitality or accounting, excellent communication skills, and a willingness to work overnight hours.

Qualifications

• Minimum of one to two years’ experience in a hotel/resort or accounting position.
• Ability to communicate clearly and directly with guests.

Responsibilities

• Auditing all charges and postings and correcting work as necessary.
• Checking guests in and out of the hotel in an efficient and courteous manner.
• Managing and resolving all guest complaints and compliments.

Skills

Communication skills

Operational knowledge of Microsoft Office Suite

Job description

We're currently seeking a Night Auditor to join our busy team at the Moxy Minneapolis Uptown.

What you will be doing

Key responsibilities of a Night Auditor (aside from remaining awake the entire night!) include:

• Auditing all charges and postings and correcting work as necessary
• Reconciling daily activity and closing all accounts in preparation for the new business day
• Processing, formatting and distributing daily reports
• Checking guests in and out of the hotel in an efficient, courteous and professional manner
• Processing all payments according to hotel requirements
• Interacting with fellow crew members in a professional manner, assisting other departments with necessary information
• Managing and resolving all guest complaints and compliments in a professional and courteous manner
• Responding to guest needs in a timely manner
• Listening and responding to guest inquiries using a positive, clear speaking voice

Job Requirements:

The ideal Night Auditor will have had a minimum of one to two years’ experience in a hotel/resort or accounting position.

The minimum qualifications for this position are:

• Good communication skills, both verbal and written
• Must have an operational knowledge of Microsoft Office Suite
• Ability and desire to acquire extensive knowledge about the hotel, its services and facilities
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
• Must be willing and have the ability to work overnight shifts (12:00AM – 8:00AM)

Source: Hospitality Online