Night Auditor

RiseMe; Los Angeles (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Annual PTO & personal days

Paid sick leave

Hotel & F&B discounts

Job summary

RiseMe in Los Angeles seeks a Night Auditor to serve as the calm, capable overnight presence at the front desk, balancing the books and welcoming late-arriving guests.

The role involves closing out daily financials, running the night audit, and serving as the primary guest service contact during overnight hours. This independent role requires attention to detail, reliability, and a genuine care for guest safety and comfort during the night shift.

Qualifications

• 1+ year of front desk, night audit, or hotel accounting experience.
• Experience with hotel PMS systems (Mews, Opera) and basic accounting tasks.
• Strong attention to detail and ability to work independently.
• Calm, level-headed demeanor with good judgment overnight.
• Basic math and cash-handling accuracy.
• Ability to stay alert during overnight hours.
• Willingness to work overnights, weekends, and holidays.
• Passion for hospitality and guest safety.

Responsibilities

• Perform the nightly audit, balancing all revenue centers (front desk, cafe, bar) reconciling daily transactions
• Run and distribute end-of-day reports for hotel leadership
• Process room charges, adjustments, and folio corrections accurately in the PMS
• Complete check-ins, check-outs, and reservations for overnight and early-arrival guests
• Answer phones and respond to guest requests promptly and courteously throughout the overnight shift
• Conduct periodic walk-throughs of the lobby and public areas to monitor safety and security
• Serve as the primary point of contact for guest emergencies or unusual situations overnight, following established protocols
• Prepare the front desk and lobby for the morning shift, including reports, cash drawers, and handoff notes
• Hand off the a.m. housekeeping staff with arrival, departure and stayover reports for morning preparedness
• Monitor and respond to fire/life safety alarms or building systems per hotel procedures
• Restock front desk and lobby supplies and maintain a clean, organized work area
• Communicate clearly with the morning team on outstanding guest requests, discrepancies, or maintenance issues
• Maintain accurate cash handling and complete nightly cash reconciliation

Skills

Front desk experience

Night audit experience

Attention to detail

Independent worker

Calm under pressure

Customer service

Reliability

Hospitality mindset

Tools

Hotel PMS (Mews Opera)

Job description

The Opportunity

We are seeking a Night Auditor to be the calm, capable presence at our front desk overnight. They are equally adept at balancing the books, welcoming late-arriving guests, and keeping watch over the hotel while the rest of the property sleeps. In this role, you are responsible for closing out the day's financials, running the night audit process, and serving as the primary guest service contact during overnight hours.

The ideal Night Auditor is independent, detail oriented and unbothered by working while most people are asleep. They move comfortably between precise, methodical audit work and warm guest interactions — checking in a late flight arrival with the same genuine hospitality as a midday agent, then quietly running reports and reconciling accounts once the lobby goes quiet. Trustworthy and alert, they take real ownership of the property overnight.

Key Responsibilities

• Perform the nightly audit, balancing all revenue centers (front desk, cafe, bar) reconciling daily transactions


• Run and distribute end-of-day reports for hotel leadership


• Process room charges, adjustments, and folio corrections accurately in the PMS


• Complete check-ins, check-outs, and reservations for overnight and early-arrival guests


• Answer phones and respond to guest requests promptly and courteously throughout the overnight shift


• Conduct periodic walk-throughs of the lobby and public areas to monitor safety and security


• Serve as the primary point of contact for guest emergencies or unusual situations overnight, following established protocols


• Prepare the front desk and lobby for the morning shift, including reports, cash drawers, and handoff notes


• Hand off the a.m. housekeeping staff with arrival, departure and stayover reports for morning preparedness


• Monitor and respond to fire/life safety alarms or building systems per hotel procedures


• Restock front desk and lobby supplies and maintain a clean, organized work area


• Communicate clearly with the morning team on outstanding guest requests, discrepancies, or maintenance issues


• Maintain accurate cash handling and complete nightly cash reconciliation

Qualifications

• 1+ year of front desk, night audit, or hotel accounting experience preferred


• Experience with hotel PMS systems (e.g., Mews, Opera or similar) and basic accounting/reconciliation tasks


• Strong attention to detail and comfort working independently with minimal supervision


• Calm, level-headed demeanor and sound judgment when handling unexpected situations overnight


• Basic math and cash-handling accuracy


• Ability to stay alert and focused throughout an overnight shift


• Willingness and ability to work overnight hours consistently, including weekends and holidays


• Passion for hospitality and genuine care for guest safety and comfort, even during the quietest hours

Work Environment

• Overnight, guest-facing role at the front desk with frequent computer, phone, and PMS use


• Periodic walking throughout the lobby and public areas for security and safety checks


• Solo or minimally staffed work environment for extended stretches of the shift


• Occasional lifting of guest luggage or packages up to 25 lbs

Benefits

Additional benefits for full-time employees include:

• Eligible to enroll in Medical, dental, and vision insurance with generous company contribution to monthly premium after 60 days of employment


• Eligible to enroll in Voluntary Long-Term, Short-Term Disability Plans, Life Insurance, Accident and Critical Illness Plans, Pet Insurance after 60 days of employment


• 401(k) retirement plan with employer match after 90 days of employment (Full and Part-TIme Employees may be eligible)


• Annual Paid time off: 10 vacation days, 4 Personal Days


• California-mandated paid sick leave (Full and Part-TIme Employees)


• Ash Hotel & F&B discounts

Physical Requirements

Primarily front-desk based during overnight hours, with periodic walks through public areas and extended periods working independently. Requires consistent overnight availability, including weekends and holidays. Ability to stand, walk, and lift up to 25 lbs as needed.

Legal Notices

Equal Employment Opportunity: We are an equal opportunity employer and make hiring decisions based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, ancestry, age (40+), disability, medical condition, genetic information, sexual orientation, gender identity or expression, marital status, military or veteran status, or any other characteristic protected under California or federal law, including the California Fair Employment and Housing Act (FEHA).

Reasonable Accommodations: We are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. To request an accommodation, please contact us during the application process.

At-Will Employment: Employment with this company is at-will, meaning either the employee or employer may terminate the employment relationship at any time, with or without cause or notice, to the extent permitted by law.