Night Auditor

Lodging Dynamics; Livingston (MT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Full suite of benefits including health, dental, vision

401(k) and pet insurance

Paid time off

On-demand pay opportunities

Leadership development program

Job summary

Lodging Dynamics is seeking a Night Auditor in Livingston, Montana to greet guests, check them in, and manage guest relations. You will be responsible for processing invoices, handling inquiries, and reconciling accounts timely.

The ideal candidate will have at least 2 years of customer service experience, possess excellent communication and problem-solving skills, and be able to multitask effectively. Enjoy benefits like health, dental, and 401(k) along with paid time off.

Qualifications

• 2+ years’ experience in customer service or hospitality.
• Ability to learn computer functions and other on-the-job skills.

Responsibilities

• Greet guests upon arrival, check them in, and provide information.
• Process invoices and manage accounts in a timely manner.
• Respond to guest complaints and inquiries.

Skills

Excellent communication and math skills

Solid customer service skills

Good problem-solving skills

Strong written and verbal communication skills

Attention to detail

Ability to multitask

Job description

Life as a Night Auditor

• Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
• Process invoices, post checks to vendors and distribute employee checks
• Respond to guest complaints, requests and emergencies
• Reconcile all accounts in a timely manner
• Verify that all EOD work has been performed by other departments
• Schedule guest wake-up calls and reservations for the following day
• Respond to guest inquiries, concerns and complaints as needed
• Answer phones and place reservations

What we’re looking for

• Excellent communication and math skills
• 2+ years’ experience in customer service or hospitality
• Able to learn computer functions and other on-the-job skills
• Strong eye for details
• Good problem‑solving skills
• Ability to multitask
• Solid customer service skills
• Strong written and verbal communication skills
• Exceptional customer service skills

What to expect in your first few months

First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience!

The perks working for us

• Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
• Paid time off
• On-demand pay opportunities for instant pay between paychecks
• Leadership development program and growth opportunities

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.

Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job‑related requirements will be considered.