Night Auditor

Olympia Hospitality; Harrisonburg (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Olympia Hospitality is seeking a Night Auditor to enhance guest experiences and manage financial reporting. This overnight role requires exceptional customer service skills and attention to detail. Join a supportive team that values your well-being and offers comprehensive benefits, including health coverage and paid time off.

Benefits

Health Coverage

401K plan with discretionary yearly match

Paid group term life insurance

Generous PTO and paid holidays

Employee Assistance Program (EAP)

Exclusive hotel travel discounts

Qualifications

• Knowledge of accounting principles preferred.
• Hospitality/customer service experience is a plus.

Responsibilities

• Perform guest services such as check-in/out and reservations.
• Audit and reconcile financial and statistical reports.
• Manage credit card transactions timely and accurately.

Skills

Customer service skills

Effective communication

Attention to detail

Ability to work under pressure

Data analysis aptitude

Education

High school diploma or equivalent

Tools

MS Word

Excel

Job description

We’re more than just a team – we’re a community dedicated to making a difference every day.

At Olympia Hospitality, we foster a fun, supportive environment where growth is continuous and success is celebrated together. Guided by our core values of continuous improvement, accountability, concern for others, and trust, we cultivate a culture of collaboration and integrity. If you’re passionate, driven, and eager to thrive, we invite you to join our team. Apply today and build an inspiring career!

Position Overview: Night Auditor

The Night Auditor maximizes revenue and adds value by delivering excellent customer service. Responsibilities include effective reservation sales, accurate handling of all guest accounts, and assisting with all aspects of the guest experience such as check-in, check-out, and problem resolution.

This role involves an overnight shift, typically from 10pm-6am or 11pm-7am.

Join a Team that Prioritizes Your Well-Being

At Olympia Hospitality, we support our employees both professionally and personally. Joining us means becoming part of a family-first organization that cares about your health, wellness, future, and overall satisfaction.

Our Commitment to You Includes:

• Health Coverage: Up to 80% contribution toward individual health plans, affordable dental and vision insurance, FSA and HSA options.
• Financial Security: 401K plan with discretionary yearly match.
• Peace of Mind: Paid group term life insurance, shared-cost short-term disability, and the option to purchase additional life insurance.
• Work-Life Balance: Generous PTO, 7 paid holidays, and earned wage access.
• Additional Support: Employee Assistance Program (EAP), sober support network, and a recovery-friendly workplace.
• Perks: Exclusive hotel travel discounts and other benefits based on property location.

We are a values-driven organization committed to creating an environment where every team member can thrive. Our core values influence how we interact, serve guests, and engage with the community. Join Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!

Responsibilities

• Understand and work with financial data and basic arithmetic.
• Cross-train in other hotel-related or accounting areas.
• Perform guest services such as check-in/out, reservations, and call handling.
• Audit and reconcile financial and statistical reports.
• Prepare and distribute daily and monthly reports per hotel standards.
• Manage credit card transactions timely and accurately.
• Prioritize tasks to meet deadlines.
• Execute data processing system functions regularly.
• Keep management informed of operational or financial issues.
• Respond to governmental inquiries as needed.

Skills Required

• Exceptional customer service skills, effective communication, attention to detail, and ability to work under pressure.
• Proficiency in keyboarding, MS Word, Excel, and hotel systems.
• Aptitude for numbers and data analysis.

Experience and Education

• Knowledge of accounting principles; hospitality/customer service experience preferred.
• High school diploma or equivalent required.

Physical Demands

• Extended periods of walking, standing, and data entry; accommodations available for eligible employees.

Olympia Companies is an equal opportunity employer committed to diversity and inclusion in the workplace.