Night Auditor

Boar's Head Resort; Charlottesville (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Night Auditor to ensure smooth financial operations during the night shift. This role involves processing revenue, generating reports, and collaborating with guest services to enhance customer satisfaction. The ideal candidate will have strong communication skills and experience in front desk operations. Join a dynamic team where your contributions will directly impact guest experiences and operational efficiency. If you thrive in a fast-paced environment and have a passion for hospitality, this opportunity is perfect for you.

Qualifications

• At least 2 years of Front Desk experience required.
• Excellent oral and written communication skills are a must.

Responsibilities

• Support the Night Audit Manager during the night shift.
• Process and reconcile all revenue and payments for the day.
• Generate and analyze financial reports.

Skills

Communication Skills

Microsoft Office

Data Entry

Tools

Micros

Excel

Job description

Description

Support the Night Audit Manager and the Front Office Operations team during the night shift from 11:00 PM to 7:00 AM. Responsibilities include processing and reconciling all revenue and payments for the day, generating and analyzing various financial reports, and ensuring a seamless transition from night operations to morning shifts.

ESSENTIAL JOB FUNCTIONS

• Communication with Guest Services: Engage with PM Guest Services Agents and Manager on Duty to discuss the hotel's sell status and any issues affecting systems or guest satisfaction. Review the” Communication Log” for notes and updates from AM and PM shifts.
• Email and Documentation Management: Monitor Night Audit mailboxes to compile and organize work from all outlets for the night.
• Preparation of Audit Materials: Retrieve the Night Audit Packet and ensure envelopes are appropriately dated and labeled for processing.
• Report Generation: Execute the Contingency Report and audit reports for Guest Services Agents, ensuring all information is current and accurate.
• Night Audit Process: Adhere to the Versa Instructional Manual to successfully complete all aspects of the Night Audit function.
• Settlement Management: Separate and balance all outlet settlements, including cash, credit cards, master accounts, and room charges, ensuring discrepancies are resolved efficiently.
• Financial Reporting: *Print necessary revenue and settlement reports from Micros, including the creation and printing of the Micros credit card batch.
• Reconciliation: Balance revenue figures on the Net using the Micros credit card report alongside Versa credit card transaction report for accuracy.
• Daily Back-up Compliance: Ensure that the daily data back-up is completed per Versa Manual.
• Secondary Back-up Process: Execute the secondary back-up tasks for the day of the week corresponding to your shift.
• Data Entry: Input pertinent data into the “Food and Beverage Excel Spreadsheet” located on the shared drive accurately and promptly.
• End of Day Procedures: Complete all necessary End of Day paperwork, ensuring all financial records are properly documented.

Requirements

• At least 2 years Front Desk experience.
• Knowledge of Microsoft Office applications.
• Ability to work between 11:00 pm – 7:00 am including weekends and holidays.
• Ability to stand for duration of scheduled shift.
• Excellent communication skills, both oral and written.