Night Auditor

Great Wolf Lodge; Grand Mound (WA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Discounted vacations

Employee referral incentives

Great Wolf University

Flexible scheduling

Wellness program

Diversity and inclusion programs

Job summary

Great Wolf Lodge in United States is hiring a Night Auditor. You will provide nightly Front Desk support and keep front office accounting accurate on a daily basis.

The role offers a pathway to career growth with cross-training and company programs; benefits include medical, dental, vision, 401K, paid time off, and tuition support. Flexible scheduling and a supportive team await you.

Qualifications

• Welcomes guests by greeting, answering questions, and responding to requests.
• Registers guests: confirm rooms, verify pre-registration, issue keys.
• Establishes credit by verifying cards or obtaining cash.
• Directs guests to rooms using the resort map.
• Provides concierge services and answers questions about resort and services.
• Maintains records by entering room and guest account data.
• Collects revenue by entering services, computing bills and payments.

Responsibilities

• Welcomes guests by greeting, answering questions, responding to requests.

Job description

Pay: $19.00
At Great Wolf, our Night Auditor is responsible for providing nightly Front Desk support and ensures the front office accounting records are accurate on a daily basis.

Join our Pack:

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities

• Welcomes guests by greeting, answering questions, responding to requests
• Registers guests by obtaining or confirming room requirements, verifying pre-registration, assigning rooms, obtaining information and signatures, issuing guest room keys
• Establishes credit by verifying credit cards or obtaining cash
• Directs guests to rooms by showing location on resort map
• Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc.
• Provides concierge duties to guest by answering any inquiries regarding resort and other services guests may require, such as entertainment, shopping, business, and travel
• Maintains records by entering room and guest account data
• Collects revenue by entering services and charges, computing bills, obtaining payment