Night Auditor

IHG; Georgia; On-site; USD 25,000 - 39,000; Full time

Job summary

IHG is seeking a Night Audit Associate to manage night audit operations, ensuring strict financial controls and hotel standards across front desk activities.

You will handle cash procedures, balance credit card postings, and generate daily reports, while maintaining accurate records and delivering excellent guest service during night shifts.

Qualifications

• Full knowledge of accounting operations.
• Excellent communications skill (oral & written).
• Computer literate; strong Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook).
• Experience with Delphi, Lanyon and Opera hotel automation systems is preferred.
• Exceptional attention to detail.
• Warm, personable and energetic demeanor with professional and pleasant phone manner.

Responsibilities

• Handle night audit operations and maintain financial controls.
• Follow cash handling procedures and collect payments at check-out.
• Ensure accurate recording and reporting of all property receipts.
• Maintain front desk guest service standards at all times.
• Resolve guest-related problems, including billing discrepancies.
• Perform end-of-day front desk and night audit tasks and balance postings.
• Audit cashier reports and generate related journal entries.
• Print and review master bills for accuracy and postings.

Skills

Accounting knowledge

Communication skills

MS Office

Delphi

Lanyon

Opera

Attention to detail

Customer service

Tools

Delphi

Lanyon

Opera

Job description

About this position

This position is responsible for performing the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards.

A little taste of your day-to-day

• Every day is different,but you'll mostly be:

• Follows cash handling procedures as outlined by the accounting department.

• Ensure accurate and timely recording and reporting of all property receipts.

• Maintain guest service standards at the front desk at all times.

• Solves guest-related problems within scope of authority, including complaints and billing discrepancies.

• Follow cash handling procedures as outlined by the accounting department; collect payment at check-out and provides change for guests as needed.

• Perform all end-of- day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills.

• Complete express check-out in a timely manner and issues to security for delivery.

• Review cashier audits for accuracy; generate related reports and journal entries.

• Print all master bills and review for accurate postings; compare to daily event order to ensure that all functions have been properly recorded; inform Director of Finance of missed revenue or improper postings.

• Prepare, balance, post, and distribute all necessary reports on a daily basis.

What we need from you

• Full knowledge of accounting operations.

• Excellent communications skill (oral & written)

• Computer literate. Prefer strong Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook). Prefer experience with Delphi, Lanyon and Opera hotel automation systems.

• Exceptional attention to detail.

• Warm, personable and energetic demeanor with professional and pleasant phone manner.

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?