Security Agent - Overnight Shift

Paycom - ATS; Fort Worth (TX); On-site; USD 18,000 - 28,000; Full time

Job summary

Hotel Drover in Fort Worth's Stockyards is seeking an Overnight Security Agent who will safeguard guests, team members, and property during the quiet hours. You will patrol, monitor CCTV and alarms, control access, document incidents, and uphold Legendary Hospitality.

The role requires calm judgment, independent work, and strong communication. Flexibility for Friday and Saturday nights, a valid Texas license, and ability to lift up to 50 lbs are expected, with training provided for safety and

Qualifications

• Strong interpersonal and conflict-resolution abilities are required.
• Ability to de-escalate situations with guests and staff.
• Excellent observation and attention to detail are essential.

Responsibilities

• Patrol hotel areas to ensure safety and security during overnight hours.
• Monitor CCTV, alarms, and access controls; respond to irregular activity.
• Document incidents thoroughly and file reports.
• Assist with front-of-house operations as needed (Bellperson duties).
• Provide courteous, professional interactions and uphold hotel policies.

Skills

Interpersonal skills

Conflict resolution

Observation skills

Attention to detail

Education

High school diploma or equivalent

Tools

CCTV systems

Access control systems

Job description

ABOUT HOTEL DROVER:Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards.Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life’s simple pleasures and genuine Texas hospitality.So, dust off your boots, grab your hat and join us at Hotel Drover.WHO WE’RE SEEKING:We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community.We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day.We have poured our passion, energy, and excitement into crafting an extraordinary place and brand – and we know that the right Overnight Security Agent for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people, have a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you!ROLE SUMMARY: The Overnight Security Agent is responsible for ensuring the safety and security of guests, team members, and property during overnight hours across Hotel Drover, Stockyards Hotel, Hyatt Place Fort Worth, and Stockyards Station meeting spaces. This role requires heightened vigilance, strong decision-making skills, and the ability to respond quickly and effectively to emergencies while upholding Hotel Drover’s Legendary Hospitality. The ideal candidate thrives working independently and as a team, maintaining a calm presence, and supporting overnight operations in the heart of the Fort Worth Stockyards.ESSENTIAL FUNCTIONS:Patrol all hotel areas, including guest corridors, public spaces, and back-of-house, to ensure safety and security throughout the night.Monitor security systems (CCTV, alarms, access controls) and respond to irregular activity or alerts.Control access to restricted areas and ensure only authorized personnel are admitted.Document and report all incidents thoroughly.Maintain a courteous and professional demeanor while interacting with guests and staff.Enforce hotel policies in a respectful and consistent manner.Participate in safety drills and emergency response training.Report maintenance or safety hazards to the appropriate areas.Lock/unlock entrances as scheduled and ensure overnight access points are secured.Respond to guest and team member requests, disturbances, or incidents with professionalism and urgency.Respond to engineering calls and assist with basic maintenance or emergency needs as required.Support front-of-house operations by acting as a Bellperson and delivering food or amenities during overnight hours.Assist with room lockouts, lost property, and escort services as needed.Complete accurate incident reports, overnight activity logs, and hazard inspections before shift end.Act as the primary point of security contact during overnight hours.Maintain confidentiality of all guests, staff, and property information.Welcome and acknowledge all guests with genuine hospitality while anticipating and addressing needs.All other duties as assigned.ENVIRONMENT / PHYSICAL REQUIREMENTS:Ability to stand, walk, and move for extended periods, including entire shifts.Ability to remain alert, active, and engaged throughout overnight shifts.Move quickly as required to respond to emergencies.Lift, carry, push, pull, and move up to 50 lbs without assistance, heavier items with assistance.Work indoors and outdoors in varied weather conditions, and move over uneven or slippery surfaces.Bend, stoop, climb stairs, and navigate confined or elevated spaces.REQUIRED QUALIFICATIONS:Must be able to work the following hours: Friday and Saturday (11 PM-7 AM)Must be at least 18 years of age at time of hire.Ability to obtain and maintain a current Texas Alcoholic Beverage Commission (TABC) certification.Valid driver’s license with a clean driving record.Luxury hotel setting with high guest and team member interaction.Fast-paced and dynamic atmosphere requiring professionalism and discretion.Ability to communicate clearly, professionally, and respectfully with guests and team members.Flexible availability, including evenings, weekends, and holidays.Strong interpersonal and conflict-resolution skills with the ability to de-escalate situations.Ability to remain calm and professional under pressure.Must possess strong observational skills and attention to detail.Embody our Core Values: Hit the Mark, Every time, Blaze New Trails, Spark Warmth, Be Intentional, Honor All, Do Right, Stay Curious.PREFERRED QUALIFICATIONS:Previous experience in hotel, hospitality, or security roles.First Aid/CPR certification (or ability to obtain within 30 days of hire).Familiarity with security monitoring systems and emergency response protocols.Conflict resolution and de-escalation training.Hotel Drover complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.