Night Auditor

Bighornlaw; Eagan (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

Candlewood Suites Eagan Arpt South is seeking a night auditor to join their team. This role involves ensuring guest satisfaction, managing financial records, and providing excellent customer service. Ideal for those looking to start a career in hospitality, with opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Some college preferred.
• Great communication and customer service skills.

Responsibilities

• Ensure every hotel guest has a pleasant stay.
• Reconcile all credit card transactions and financial records.
• Process reservations and check-ins.

Skills

Customer service skills

Communication

Attention to detail

Education

High school diploma or equivalent

Some college

Tools

Reservation software

Accounting software

Job description

Candlewood Suites Eagan Arpt South - Mall Area, an IHG Hotel • Eagan , MN , US

Posted 2 days ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Make sure every hotel guest has a pleasant stay
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Complete additional bookkeeping, administrative, and accounting procedures as requested

Qualifications

• Some college is preferred but a high school diploma or equivalent is required
• Overnight shift; requires flexible hours
• Great communications. and excellent customer service skills are required
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Proficiency with computers is required; experience with reservation and accounting software is desired

Compensation

$17 - $19 hourly

About Candlewood Suites Eagan Arpt South - Mall Area, an IHG Hotel

Candlewood Suites is an IHG brand hotel geared for long term stays providing our guests a home away from home during their travels.