Night Auditor

Drury Hotels; Saint Paul (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading hotel chain as a front desk associate in Saint Paul, Minnesota. You will be responsible for providing exceptional guest service, managing check-ins and check-outs, and ensuring a welcoming environment. With competitive pay starting at $18 per hour and opportunities for bonuses and career growth, Drury Hotels values your contribution and offers comprehensive benefits. Apply today to be part of a team that prioritizes your well-being and professional development.

Benefits

Quarterly bonuses

Flexible scheduling

Paid time off

Hotel discounts

Health insurance

401(k) matching

Qualifications

• Ability to follow written and verbal instructions.
• Knowledge of hotel policies and money handling.

Responsibilities

• Perform front desk functions including checking guests in/out.
• Maintain guest records and handle cash.
• Ensure guest safety and security during overnight hours.

Skills

Customer Service

Communication

Organization

Job description

Job Opportunity at Drury Hotels

Starting pay: $18 per hour!
Quarterly Bonus!
90-Day Raise!
$1,500 Referral Bonus!

Property Location: 175 10th Street E - St Paul, Minnesota 55101

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

What You Can Expect From Us

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonuses up to $3,200/year based on hotel results
• Work-life balance – Flexible scheduling, paid time off, hotel discounts, and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more — over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability, and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Forbes' Best Midsize Employers (2024)

Drury Hotels offers competitive compensation at the market median and comprehensive benefits, including paid time off, and optional medical, dental, vision, short-term disability, and life insurance plans. This role is eligible for a discretionary quarterly “+1 Service” bonus.

Basic Function & Job Duties

Performs all front desk functions including checking guests in/out, promoting sales programs, maintaining guest records, cash handling, and more. Responsible for auditing receipts, verifying accuracy, running reports, and assisting with breakfast setup, food preparation, service, and cleaning. May work alone during overnight hours, ensuring guest safety and security.

Guest Service Expectations

Ensures an exceptional guest experience by providing courteous, efficient, and friendly service. Responds promptly to inquiries, requests, and complaints with a +1 Service Attitude. Maintains a positive work environment for our diverse team and guests.

Knowledge, Skills, and Abilities

Ability to follow written and verbal instructions, speak and read English, relate warmly to guests, and handle multiple tasks efficiently. Knowledge of hotel policies, money handling, and office equipment is required. Maintains cleanliness and organization of the front desk area and complies with safety and security rules. Ability to work alone as scheduled, sometimes as the only team member on property.

Rise. Shine. Work Happy. Hiring Immediately!

The pay range is $19.86 - $29.81. The starting wage may be above the minimum based on experience, skills, and education.

Applications are accepted on an ongoing basis.