Night Auditor

Homewood Suites Salt Lake City Draper; Draper Old Farm (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

Company-paid life insurance

Paid time off

401(k) plan

Voluntary benefits

Life enrichment programs

Daily pay

Job summary

InnVentures is seeking a Night Auditor for the Homewood Suites Salt Lake City Draper in Utah. This overnight role oversees the hotel and reconciles daily transactions to ensure accuracy and guest satisfaction.

The position requires strong communication, reading, writing, typing and basic tech skills, plus the stamina to stand a full shift and lift 25 pounds. Weekend and holiday availability is required.

Qualifications

• Previous customer service experience, overnight shift preferred.
• Strong verbal and written communication skills.
• Able to read, write, type and use basic technology.
• Must stand for an entire shift and lift at least 25 pounds.
• Weekend and holiday availability required.

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure guests are served promptly and courteously.
• Resolve guest issues to their satisfaction using problem solving.
• Follow cash handling procedures and reconcile charges on receipts.
• Follow emergency notification procedures overnight.
• Communicate between shifts and departments.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Cash handling

Education

High school diploma

Job description

InnVentures Overview

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location

Homewood Suites Salt Lake City Draper, UT

Overview

Use your attention to detail and desire for routine to create memorable guest experiences!As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay.

We offer eligible employees a number of benefits to enhance their health and well-being:

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off
• Company-matched 401(k) plan
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
• Get paid daily

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Apply problem solving skills to resolve guest issues to their satisfaction.
• Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
• Ensure emergency notification procedures are followed in the event of issues taking place overnight.
• Communicate effectively between all shifts and departments.

Qualifications

Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays.