Night Auditor

Hersha Hospitality Management LP; Conshohocken (Montgomery County); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading hospitality management company as a Guest Service Agent. In this part-time role, you will balance revenue, manage guest accounts, and ensure guest satisfaction through excellent service. You will also engage in bookkeeping tasks and nightly audits, contributing to the smooth operation of the front office. Ideal candidates will have a high school diploma and some accounting experience, with opportunities for growth within the company.

Qualifications

• Previous night audit/accounting experience required.
• FSD certification must be obtained within 90 days.

Responsibilities

• Perform bookkeeping activities and nightly audits.
• Check guests in/out and perform Guest Service Agent tasks.
• Prepare and distribute daily reports.

Skills

Bookkeeping

Guest Service

Computer Knowledge

Arithmetic Skills

Education

High School Diploma

Tools

Excel

Job description

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor / Accounts Payable or Receivable Clerk / Front Office Manager

Your Focus

1. Perform bookkeeping activities such as balancing accounts and conducting nightly audits.
2. Keep records of room availability and guests' accounts manually or using computers.
3. Prepare and distribute daily reports.
4. Audit and reconcile cashiers.
5. Audit, reconcile, consolidate, and transmit all credit card transactions on a timely basis.
6. Input and update financial information into the BRAINS network.
7. Check guests in/out and perform Guest Service Agent tasks.
8. Respond to guest inquiries and resolve complaints.
9. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
10. Practice safe work habits and wear protective safety equipment.
11. Ensure overall guest satisfaction.
12. Perform other duties as requested by management.

Your Background and Skills

1. High School diploma or equivalent preferred.
2. Previous night audit/accounting experience or equivalent training required.
3. Computer knowledge (Excel) and arithmetic skills required.
4. FSD certification is a plus and must be obtained within 90 days of employment.

Work Environment and Context

1. Work schedule varies and may include working on holidays and weekends.
2. Requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching.

What We Believe

People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, Own It

About Us

HHM Hotels is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Key Skills

• Employment Type: Part-Time
• Experience: [Specify years]
• Vacancy: 1

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