Night Auditor | Residence Inn Wilmington

PM Hotel Group; Wilmington (DE); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in hospitality is seeking a Night Auditor to ensure impeccable service during overnight shifts. This role involves balancing financial transactions, managing guest interactions, and performing front desk duties. Ideal candidates will possess strong customer service skills and be able to work under pressure. Join a dynamic team that values your contribution and offers excellent pay along with hotel discounts. If you thrive in a fast-paced environment and enjoy working with people, this opportunity is perfect for you.

Benefits

Hotel Discounts

Food & Beverage Discounts

Qualifications

• Strong computer skills and ability to work evening/overnight shifts.
• Experience in customer service and cash handling.

Responsibilities

• Balancing paperwork, cash drawer, and deposits overnight.
• Completing front desk duties including check-ins/outs and guest requests.

Skills

Customer Service

Cash Handling

Computer Skills

Education

Associate's Degree

Job description

Night Auditor | Residence Inn Wilmington

Job Category: Front Desk

Requisition Number: NIGHT016439

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• Posted: May 6, 2025
• Part-Time
• On-site

Locations

Showing 1 location

Residence Inn Wilmington
1300 N Market St
Wilmington, DE 19801, USA

Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and managing the property’s balances from the previous day.

Some of your nightly duties include:

1. Balancing paperwork, cash drawer, deposits, reconciling credit cards, and submitting batches.
2. Inputting into the front office system revenue, expenses, and allowances to generate daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
3. Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs, and other guest requests.
4. Answering guests’ questions about hotel services and amenities.

Where You’ve Been:

We’re looking for someone with an Associate’s Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. Most importantly, you must be a people-person! You will need to interact with all hotel guests and team members politely and positively, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this role may not be suitable for you.

When You’re Here:

Sometimes you’ll be behind the desk—but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs, and more. You must be able to accommodate varying schedules, including nights, weekends, and holidays. In return, we offer excellent pay, hotel discounts, F&B discounts, and the opportunity to be part of a growing, dynamic hotel company.

Qualifications

• Skills
• Behaviors
• Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is committed to notifying all applicants of their rights under federal employment laws. For more information, please review the "Know Your Rights" notice from the Department of Labor.