Night Auditor

Hersha Hospitality Management; Conshohocken (Montgomery County); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a Night Auditor, where you will balance revenue and settle accounts nightly while providing exceptional guest service. This role is pivotal in ensuring guest satisfaction and operational excellence. You'll perform essential bookkeeping tasks, maintain records, and conduct nightly audits, all while contributing to a positive guest experience. The ideal candidate will possess strong accounting skills and a passion for customer service. If you're ready to take the next step in your hospitality career, this opportunity is perfect for you!

Qualifications

• Previous night audit/accounting experience or equivalent training required.
• Computer skills, including Excel, and good arithmetic skills required.

Responsibilities

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Check guests in/out and perform Guest Service Agent duties.
• Prepare and distribute daily reports.

Skills

Bookkeeping

Night Audit

Accounting

Excel

Customer Service

Education

High School Diploma

Tools

BRAINS Network

Job description

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

1. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
2. Keep records of room availability and guests' accounts, manually or using computers.
3. Prepare and distribute daily reports.
4. Audit and reconcile cashiers.
5. Audit, reconcile, consolidate, and transmit all credit card transactions on a timely basis.
6. Input and update financial information into the BRAINS network.
7. Check guests in/out and perform Guest Service Agent duties.
8. Respond to guest inquiries and resolve complaints.
9. Monitor guest satisfaction scores and work to improve departmental and overall guest satisfaction.
10. Practice safe work habits and wear protective safety equipment.
11. Ensure overall guest satisfaction.
12. Perform other duties as assigned by management.

Your Background and Skills

1. High school diploma or equivalent preferred.
2. Previous night audit/accounting experience or equivalent training required.
3. Computer skills, including Excel, and good arithmetic skills required.
4. FSD certification is a plus; required within 90 days of employment.

Work Environment and Conditions

1. Work schedule varies and may include holidays and weekends.
2. Requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching.

Our Values

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship, or any other protected class.

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