Night Auditor

BENCHMARK; Cincinnati (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free Parking

Free Monthly Bus Pass

Job summary

The Lytle Park Hotel, Autograph Collection, part of Pyramid Global Hospitality, seeks a Night Auditor to oversee overnight Front Desk operations from 11 PM to 7 AM. You will perform close of day, audits, and daily reporting while delivering friendly, professional guest service at the Cincinnati property.

Ideal candidates have at least one year of related experience, preferably in hospitality and night audit roles.

Qualifications

• One year of related work experience; hospitality preferred.
• Previous Night Audit experience preferred.

Responsibilities

• Greet guests during overnight hours and manage check-ins/outs.
• Perform close of day and audit procedures for Front Office.
• Publish accurate daily reports and reconcile cash activity.
• Balance house accounts and post transactions to system.
• Handle guest requests and maintain security and safety procedures.

Skills

Night Audit experience

Customer service

Cash handling

Tools

Front desk software

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Are you a born performer? Are you an “Expert” in your craft? Do you want to redefine hospitality in Cincinnati and beyond and be a part of a hotel that is exactly like nothing else? If so, then The Lytle Park Hotel could be just the place for you! Join us as we embark upon our journey to redefine hospitality and bring back the classics. Find out today what a career with Pyramid Hotel Group at the Lytle Park Hotel, Autograph Collection can mean for you!What you will have an opportunity to do:The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!We are seeking a committed and passionate hospitality professional to provide top quality service as Night Auditor. The Expert is responsible for performing close of day reports, and audits for the hotel Front Office. This position will account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts and running and distributing daily reports. The Night Auditor will also function as the primary contact for guests upon arrival and departure between the hours of 11 PM and 7 AM, by greeting guests at the Front Desk and processing check-in and check-out transactions.The primary responsibilities for the Night Auditor include, but are not limited to:- Greet guests immediately with a friendly and sincere welcome.- Complete the registration process by inputting and retrieving information with routine efficiency from the computer system, confirming pertinent information, including number of guest rooms and room rate.- Follow all specified procedures to audit the shift closing of all Front Office staff.- Produce accurate and timely reports, and correctly handle all cash transactions.- Maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detailed transactions and final reports walked to Accounting.- Reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shift.- Balance and audit for accuracy, including; room revenue, food and beverage revenue, cashier’s reports, guest and house accounts and telephone revenue; assisting in the preparation of all reports.- Complete and transmit daily Management and Accounting reports, and supporting documents.- Perform all other Front Desk duties, which may include, assisting in booking room reservations, answering hotel phone calls, wake up calls, and providing guest’s messages.Experts at The Lytle Park Hotel must possess our core values to assist with realizing our mission of Honored Hospitality.- Positive- Genuine- Honorable- Caring- Passionate- Open MindedMust have at least one (1) or more years of related work experience, with experience in Hospitality preferred. Previous experience in Night Audit role is preferred.#IND100 #ZR80What are we looking for?Compensation:$18.00-$22.00Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.