Night Auditor

Wyndham Hotels & Resorts; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the hospitality industry seeks a Night Auditor for its Atlanta location. The role involves conducting nightly audits, providing exceptional guest service, and maintaining accurate financial records. Candidates should be proactive, detail-oriented, and have strong customer service skills. Benefits include comprehensive health insurance and a 401(k) retirement match.

Benefits

Comprehensive benefits package

401(k) retirement match

Paid Holidays and Paid Time Off

Access to Employee Assistance Program

Qualifications

• Responsible for accuracy in cash drawer
• Balances nightly audit duties and paperwork
• Able to answer hotel service inquiries

Responsibilities

• Conduct nightly audit-related duties while providing guest service.
• Check-in/check-out guests, handle reservations, and maintain room status inventory.
• Perform cleaning and communicating pertinent information to the next shift.

Skills

Proactive thinking

Attention to detail

Customer service

Job description

The Night Auditor will be responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilitiesbalancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guestquestions.

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.