Night Auditor

Home2 Suites By Hilton Ashburn; Ashburn (VA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid holidays and PTO

Employee assistance program

Job summary

Home2 Suites Ashburn is seeking a Night Auditor to perform nightly audit tasks and deliver top-tier guest service at the front desk. You will assist with check-ins/check-outs, handle reservations, and respond to inquiries to maintain high service levels during overnight hours.

Responsibilities include cash drawer accuracy, preparing night audit reports, and coordinating with management and other departments to ensure smooth operations. On-site role with a strong benefits package.

Qualifications

• Guest service experience is preferred.
• Experience handling cash and processing payments.
• Ability to assist with check-ins/check-outs and reservations.
• Strong attention to detail and accuracy in daily tasks.

Responsibilities

• Complete nightly audit functions while delivering guest service at the front desk.
• Assist guests with check-ins/check-outs, process reservations and respond to inquiries.
• Count cash and maintain cash drawer accuracy at start/end of shift.
• Greet, register and assign rooms to guests; collect payments.
• Prepare express checkout folios and maintain room status inventory.
• Communicate shift information to Front Office Manager and desk staff.
• Maintain lobby and bathrooms; ensure a clean, safe environment.
• Work with hotel departments to ensure high service quality.
• Complete required shift paperwork and night audit reports daily.

Skills

Guest service

Cash handling

Front desk operations

Attention to detail

Job description

Home2 Suites Ashburn
44870 Lakeview Overlook Plz
Ashburn, VA 20147, USA

• Pay or shift range: $16 USD to $17 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Travel Required : No

Description

The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Travel Required

No .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.