Night Audit(WEEKENDS) Hamburg Area

Kaizen Lab Inc.; Lexington (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

Kaizen Lab Inc. is seeking a Night Auditor to oversee overnight hotel operations, ensuring accurate daily financial reporting and guest satisfaction while maintaining Hyatt Place standards.

This role blends front desk duties with basic accounting tasks, monitors safety, and assists morning staff with smooth shift handoffs. Fridays–Sundays are required with occasional weekday coverage.

Qualifications

• Previous hotel front desk or night audit experience preferred, but not required.
• Strong attention to detail and comfort with basic accounting or reconciliation tasks.
• Ability to work overnight shifts, weekends, and occasional weekdays.
• Excellent communication and problem-solving skills.
• Ability to stand for extended periods and lift up to 25 lbs.
• Familiarity with hotel PMS systems is preferred (training provided).

Responsibilities

• Provide warm, professional service to all guests during overnight hours.
• Complete check-ins, check-outs, room assignments, and payment processing.
• Address guest inquiries, requests, and concerns promptly; escalate issues to the MOD when appropriate.
• Monitor property security, guest safety, and overnight activity.
• Balance and reconcile daily revenue, folios, and payment reports.
• Verify and post charges, adjustments, and corrections.
• Prepare and distribute required audit reports for management review.
• Ensure accuracy in financial documentation and Hyatt accounting procedures.
• Maintain cleanliness and organization in the Gallery, lobby, and front desk areas.
• Assist with light breakfast setup tasks before morning shift arrival.
• Complete overnight housekeeping or maintenance tasks as assigned.
• Report safety, maintenance, or security concerns promptly.
• Follow Hyatt Place policies, procedures, and brand standards.
• Communicate effectively with incoming morning staff for smooth shifts.
• Support a positive team environment and Hyatt hospitality.

Skills

Attention to detail

Overnight shift

Communication skills

Problem-solving

Physical stamina

Hotel PMS systems

Tools

Hotel PMS systems

Job description

Night Audit Job Description

Position Overview

The Night Auditor is responsible for overseeing hotel operations during overnight hours, ensuring accuracy in daily financial reporting, delivering exceptional guest service, and maintaining a safe, welcoming environment. This role supports both front‑desk responsibilities and accounting functions in alignment with Hyatt Place brand standards.

Schedule & Compensation

• Scheduled Days: Friday, Saturday, and Sunday nights

• Additional Shifts: Occasional weekday coverage as needed based on business levels and staffing requirements

Key Responsibilities

Guest Service & Front Desk Operations

• Provide warm, professional service to all guests during overnight hours.

• Complete check‑ins, check‑outs, room assignments, and payment processing.

• Address guest inquiries, requests, and concerns promptly; elevate issues to the MOD when appropriate.

• Monitor property security, guest safety, and overnight activity.

Audit & Financial Duties

• Balance and reconcile daily revenue, folios, and payment reports.

• Verify and post charges, adjustments, and corrections.

• Prepare and distribute required audit reports for management review.

• Ensure accuracy in financial documentation and compliance with Hyatt accounting procedures.

Property Oversight

• Maintain cleanliness and organization in the Gallery, lobby, and front desk areas.

• Assist with light breakfast setup tasks when needed before morning shift arrival.

• Complete overnight housekeeping or maintenance tasks as assigned (e.g., laundry, stocking supplies).

• Report any safety, maintenance, or security concerns promptly.

Operational Support

• Follow all Hyatt Place policies, procedures, and brand standards.

• Communicate effectively with incoming morning staff to ensure smooth shift transitions.

• Support a positive team environment and uphold Hyatt’s commitment to care and hospitality.

Qualifications

• Previous hotel front desk or night audit experience preferred, but not required.

• Strong attention to detail and comfort with basic accounting or reconciliation tasks.

• Ability to work overnight shifts, weekends, and occasional weekdays.

• Excellent communication and problem‑solving skills.

• Ability to stand for extended periods and lift up to 25 lbs.

• Familiarity with hotel PMS systems preferred (training provided).

Core Competencies

• Accuracy & Accountability – Reliable financial reporting and attention to detail.

• Guest Engagement – Professional, calm, and helpful overnight service.

• Independence – Works confidently with minimal supervision.

• Safety Awareness – Maintains a secure environment for guests and staff.

• Team Collaboration – Supports smooth transitions between shifts.