Night Audit FT&PT

CUSA, LLC; Peoria (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

A hotel management company is seeking a Hotel Night Auditor responsible for overseeing front desk operations during night shifts. Ideal candidates should possess strong customer service and communication skills, along with basic accounting knowledge. Responsibilities include performing nightly audits, balancing financial transactions, and ensuring guest satisfaction. This position entails overnight work, including weekends and holidays, and provides a quiet but responsible working environment.

Qualifications

• High school diploma or equivalent preferred, hospitality education is a plus.
• Experience in front desk or accounting is advantageous.
• Strong numerical accuracy and attention to detail is essential.

Responsibilities

• Oversee front desk operations during overnight shifts.
• Conduct night audit and reconcile financial transactions.
• Ensure guest satisfaction and respond to inquiries.

Skills

Excellent customer service

Attention to detail

Communication skills

Basic accounting knowledge

Education

High school diploma or equivalent

Tools

Hotel management systems (PMS)

Job description

Job Title: Hotel Night Auditor

Job Summary

The Hotel Night Auditor is responsible for overseeing front desk operations during the night shift, ensuring accurate financial reporting, and providing excellent guest service. This role combines customer service duties with accounting and auditing responsibilities to maintain smooth overnight hotel operations.

Key Responsibilities

• Perform night audit procedures and reconcile daily financial transactions
• Balance room revenue, cash, credit card payments, and other hotel accounts
• Prepare and distribute daily financial and occupancy reports
• Check guests in and out during overnight hours
• Respond to guest inquiries, requests, and complaints professionally
• Monitor hotel security and ensure guest safety during the night shift
• Handle reservations, cancellations, and room assignments
• Communicate important issues to management and morning staff
• Maintain front desk cleanliness and organization

Qualifications & Skills

• High school diploma or equivalent (hospitality-related education preferred)
• Previous front desk or accounting experience is an advantage
• Basic knowledge of accounting and auditing procedures
• Strong attention to detail and numerical accuracy
• Excellent customer service and communication skills
• Ability to work independently and handle overnight shifts
• Familiarity with hotel management systems (PMS) is a plus

Working Conditions

• Overnight shifts, including weekends and holidays
• Quiet but responsible work environment
• Requires prolonged standing and occasional walking

Key Performance Indicators (KPIs)

• Accuracy of nightly financial reports
• Guest satisfaction during night hours
• Timely completion of audit tasks
• Compliance with hotel policies and procedures