Night Audit Supervisor — Lead Front Desk & Guest Experience

Mt. Olympus Resort & Theme Park; Wisconsin; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

On Demand Pay

FREE Waterpark & Theme Park Passes

Employee discounts

Health Insurance

401K and Paid Time Off after 1 Year

Job summary

A hospitality service provider in Wisconsin is hiring a Night Audit Supervisor. The successful candidate will have 1-2 years of experience in Front Desk/Reservation Management and a passion for customer service. Responsibilities include ensuring accurate guest check-in, managing reservations, and maintaining an organized front desk area. The role requires excellent communication skills and the ability to work weekends and holidays. Enjoy a fun work environment and additional perks including health benefits and employee discounts.

Qualifications

• 1-2 years of experience in Front Desk/Reservation Management preferred.
• Exceptional oral and written communication skills required.
• Must be honest, dedicated, and trustworthy.

Responsibilities

• Ensure friendly, courteous, and accurate check-in and check-out.
• Answer the phone professionally and respond to inquiries.
• Handle a high volume of cash, credit, and sales transactions.
• Assist with room availability and communicate maintenance issues.

Skills

Customer service

Leadership

Time management

Communication skills

Professional appearance

Job description

A hospitality service provider in Wisconsin is hiring a Night Audit Supervisor. The successful candidate will have 1-2 years of experience in Front Desk/Reservation Management and a passion for customer service. Responsibilities include ensuring accurate guest check-in, managing reservations, and maintaining an organized front desk area. The role requires excellent communication skills and the ability to work weekends and holidays. Enjoy a fun work environment and additional perks including health benefits and employee discounts.