Night Audit Specialist — Seamless Overnight Front Desk

EVEN Hotel by IHG Norwalk; Norwalk (CT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Job summary

EVEN Hotel by IHG Norwalk in Norwalk, CT is seeking a detail-oriented Night Auditor to support overnight front desk operations and ensure accurate financial reconciliation.

The role emphasizes precision, independent work during night shifts, and effective communication with guests and team members. Initiatives include balancing revenue, handling transactions, and coordinating with housekeeping and maintenance to ensure a smooth overnight experience.

Qualifications

• Previous hotel front desk or night audit experience preferred.
• Familiarity with hotel property management systems (PMS), HotelKey is a plus.
• Strong mathematical and accounting aptitude with keen attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and stay focused during overnight shifts.
• Proficiency in Microsoft Office and basic computer skills.
• Flexible availability, including weekends and holidays.

Responsibilities

• Perform nightly audit of hotel financial transactions, balancing daily revenue and reconciling accounts.
• Manage front desk operations during overnight hours, including guest check-ins and check-outs.
• Respond promptly and professionally to guest inquiries, requests, and concerns.
• Process end-of-day reports and prepare daily summary reports for management review.
• Monitor hotel security and ensure the safety and comfort of all overnight guests.
• Coordinate with housekeeping and maintenance teams to address any overnight needs.
• Handle cash, credit card transactions, and maintain accurate billing records.

Job description

EVEN Hotel by IHG Norwalk in Norwalk, CT is seeking a detail-oriented Night Auditor to support overnight front desk operations and ensure accurate financial reconciliation.

The role emphasizes precision, independent work during night shifts, and effective communication with guests and team members. Initiatives include balancing revenue, handling transactions, and coordinating with housekeeping and maintenance to ensure a smooth overnight experience.