Night Audit Specialist – Guest Service & Finance

StepStone Hospitality; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

StepStone Hospitality in Pittsburgh is seeking an Overnight Front Desk Associate to manage late shift check-ins, assist guests, and maintain a welcoming lobby.

Responsibilities include reconciling daily transactions, generating reports, addressing guest inquiries, coordinating with other departments for next-day prep, and ensuring security during overnight hours. Prior hotel experience is preferred; high school diploma is recommended; weekend availability required.

Qualifications

• Must be reliable and detail oriented.
• High school education preferred.
• Previous hotel experience preferred.

Responsibilities

• Oversee overnight front desk operations, including check-ins, check-outs, and guest assistance.
• Accurately reconcile and audit daily financial transactions, ensuring all records are balanced.
• Generate and distribute necessary reports for management review.
• Address guest inquiries, concerns, and special requests with professionalism and efficiency.
• Ensure the security and safety of guests and hotel property during overnight hours.
• Work closely with other departments to prepare for the next business day.
• Maintain a clean, organized, and welcoming front desk area.
• Other duties as assigned

Skills

Overnight shift availability

Attention to detail

Customer service oriented

Education

High school diploma

Job description

StepStone Hospitality in Pittsburgh is seeking an Overnight Front Desk Associate to manage late shift check-ins, assist guests, and maintain a welcoming lobby.

Responsibilities include reconciling daily transactions, generating reports, addressing guest inquiries, coordinating with other departments for next-day prep, and ensuring security during overnight hours. Prior hotel experience is preferred; high school diploma is recommended; weekend availability required.