Night Audit & Guest Services Specialist

Hampton Inn & Suites Harmarville; Pittsburgh (Allegheny County); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k)

Dental insurance

Employee discounts

Bonuses

Job summary

Hampton Inn & Suites Harmarville in Pittsburgh is seeking a Night Auditor to help maintain hotel operations during the night shift. You'll close reports, monitor safety, handle reservations, and greet guests with a friendly smile.

This role offers a fast-paced environment with opportunities for advancement, health, dental and vision insurance, paid time off, 401(k), and employee discounts across our hotels.

Qualifications

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision.
• Ability to work in a fast-paced environment.

Responsibilities

• Closing reports at the end of each night.
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
• Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team.

Skills

Computer skills

Communication skills

Guest service

Multitasking

Fast-paced work

Job description

Hampton Inn & Suites Harmarville in Pittsburgh is seeking a Night Auditor to help maintain hotel operations during the night shift. You'll close reports, monitor safety, handle reservations, and greet guests with a friendly smile.

This role offers a fast-paced environment with opportunities for advancement, health, dental and vision insurance, paid time off, 401(k), and employee discounts across our hotels.