Night Audit- Part-Time

Hyatt Hotels Corporation; Boston, Northern (MA, KY); Hybrid; USD 34,000 - 39,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Night Auditor to join our overnight team in the United States. You will oversee the close of day, verify revenues, and provide exceptional guest service during overnight hours.

This role blends front desk duties with financial reconciliation, with an emphasis on accurate billing, logging, and smooth hand-offs to the day team. Ideal candidates have at least 1 year in a hotel operations role, strong communication skills, and the ability to multitask in a fast-paced

Qualifications

• High school diploma or equivalent.
• At least 1 year of front desk or night audit experience.
• Strong verbal and written communication skills.
• Proficiency with computer systems and hotel management software.
• Ability to multitask and work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Provide a warm, professional welcome to late-arriving guests and assist with overnight check-ins/checkouts.
• Perform nightly audit procedures, reconciling and posting daily revenues and transactions.
• Prepare and distribute daily audit reports.
• Monitor front desk operations and handle overnight guest requests.
• Ensure accurate billing, payments, and cash handling.
• Respond to emergencies or security concerns during overnight hours.
• Maintain logs for shift activity, incidents, and audits.
• Keep front desk and lobby area clean and organized.
• Coordinate hand-off with day shift staff for seamless transitions.

Skills

Front desk experience

Communication skills

Multitasking

Customer service

Education

High school diploma

Tools

Hotel management software

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

The Night Auditor is responsible for the overnight hotel operations, ensuring the accuracy of daily close of day reporting, and providing exceptional guest service during overnight hours. This position combines front desk responsibilities with financial reconciliation, supporting a seamless transition from one business day to the next in accordance with Hyatt's values , policies and procedures.

• Provide a warm and professional welcome to late-arriving guests and assist with overnight check-ins/checkouts
• Perform nightly audit procedures including reconciling and posting daily revenues and transactions
• Prepare and distribute daily reports per Night Audit Checklist
• Monitor front desk operations and handle overnight guest requests and inquiries
• Ensure the accuracy of billing, payments, and cash handling procedures
• Respond to emergency situations or security concerns during overnight hours with security
• Maintain accurate records and logs for shift activity, guest incidents, and audit reports
• Ensure a clean and organized front desk and lobby environment
• Communicate effectively with day shift staff to ensure proper hand-off and follow-through on guest or operational needs

The starting rate for this position is $25.71.

Qualifications

• High school diploma or equivalent
• At least 1 year prior experience in a hotel front desk or night audit position required.
• Strong verbal and written communication skills with a friendly and professional demeanor.
• Proficiency in using computer systems and hotel management software.
• Ability to multitask, work under pressure, and adapt to a fast-paced environment.
• Open availability to work flexible hours including evenings, weekends, and holidays.

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