Night Audit /Overnight Front Desk Agent (Part-Time)

Hyatt Centric; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Hyatt Centric Buckhead Atlanta is seeking a Front Office Associate to oversee the overnight front desk and perform night audit duties. You will register guests, communicate hotel services and promotions, and be the face of Hyatt during overnight hours.

This role offers visibility and impact on guest experience, with responsibilities including processing payments and responding to guest inquiries while maintaining professional conduct and brand standards.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

Responsibilities

• Oversee overnight front office operations and guest registration.
• Handle forms of payment and respond to guest inquiries.
• Provide exceptional guest services to create a positive experience.

Skills

Guest service

Communication

Front desk

Job description

Organization- Hyatt Centric Atlanta Buckhead

This position is responsible for the oversight of specific night audit duties as well as oversees the front office during the overnight shift. Night Auditors are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

About Hyatt Centric Buckhead

Representing the storied history of Buckhead, the newly opened Hyatt Centric Buckhead Atlanta is an upscale, stylish boutique hotel that embodies the district’s unique legacy. The hotel’s design is inspired by Georgia’s ancient pottery heritage coupled with the evolution of a modern Buckhead as a premier fashion, business, and entertainment destination. Following a global spirit of vibrant color, style, and patterns, this hotel celebrates the Buckhead clay, pottery, and sculpture lore to offer you an once-in-a-lifetime experience.

Located along the edge of Lenox Square shopping center and close to Path400, Shops Around Lenox, and Phipps Plaza, guests will enjoy having a bounty of plentiful dining and entertainment options to explore. Check into luxury rooms and suites, wine and dine atop a rooftop lounge, find social and event spaces, and the hottest culinary experience around town.

Filled with vibrant and globally inspired approachable surroundings, Three Arches offers a culturally diverse menu drawing upon the simplicity of BBQ in an environment that is likewise relaxed, yet luxurious. Using fresh, high-quality ingredients married with spices and in-house curated accompaniments that elevate their pure flavors, the menu offers guests an authentic taste of pan-Mediterranean dining.

Spaceman is the coolest rooftop bar in the city, located on the 15 th Floor, and overlooking all of Atlanta. Our guests take in amazing views of Buckhead and the surrounding lively Lenox Square District from Spaceman’s rooftop lounge and bar where guests can enjoy interior seating and an exterior lounge-style area year-round. Here is where locals and hotel guests alike find simple, delicious, and shareable dishes along with craft cocktails to savor with friends against a scenic Atlanta in the background.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status