Night Audit & Guest Services Supervisor

O'Reilly Hospitality Management Llc; Aurora (CO); On-site; USD 28,000 - 33,000; Full time

Job summary

O’Reilly Hospitality Management, LLC, is hiring a Hotel Night Audit & Guest Service Agent at the Doubletree Hotel by Hilton in Aurora, CO. You will perform daily audit procedures, verify wake-up calls, balance cash receipts, and prep the front desk for the day.

We seek a candidate with 2+ years in hospitality customer service, HS diploma or GED, and familiarity with PMS and MS Office. This full-time role offers growth potential, benefits, and earned wage access from day one.

Qualifications

• Strong leadership, problem-solving, and communication skills.
• Ability to multitask, prioritize, and deliver results.
• Proficiency with Property Management Systems (PMS) and Microsoft Office.

Responsibilities

• Perform all daily audit procedures and reports as per OHM and hotel standards.
• Verify and manage wake-up call requests.
• Balance cash receipts and ensure accurate deposits.
• Prepare the front office for the daytime shift and reset the day’s business.
• Serves as the Guest Service Representative and supervisor on duty during nighttime hours.
• Participate in front-office meetings and training programs.
• Greet guests warmly and comply with company policies.

Skills

Leadership

Problem-solving

Communication

Multitasking

PMS

Microsoft Office

Education

High School diploma or GED

Job description

O’Reilly Hospitality Management, LLC, is hiring a Hotel Night Audit & Guest Service Agent at the Doubletree Hotel by Hilton in Aurora, CO. You will perform daily audit procedures, verify wake-up calls, balance cash receipts, and prep the front desk for the day.

We seek a candidate with 2+ years in hospitality customer service, HS diploma or GED, and familiarity with PMS and MS Office. This full-time role offers growth potential, benefits, and earned wage access from day one.