Night Audit & Guest Services Specialist

Woodspring Suites Winston Salem - Haynes Mall; Winston-Salem (NC); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision plans

Life insurance & short/long-term-dis.

401(k) with company match

Tuition assistance

Discounted room rates

Training and career advancement

Job summary

Concord Hospitality is seeking a dependable Night Auditor to deliver excellent guest service during the late shift at a Winston-Salem property. You will manage front desk tasks, monitor activity, and ensure smooth night-time processes while maintaining a safe environment for guests and staff.

The role requires independence, attention to detail, and proactivity, with opportunities for training and career development as part of Concord Hospitality’s five Cornerstones culture.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for the property.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Attention to detail

Organizational skills

Independent work

Customer service

Dependable

Job description

Concord Hospitality is seeking a dependable Night Auditor to deliver excellent guest service during the late shift at a Winston-Salem property. You will manage front desk tasks, monitor activity, and ensure smooth night-time processes while maintaining a safe environment for guests and staff.

The role requires independence, attention to detail, and proactivity, with opportunities for training and career development as part of Concord Hospitality’s five Cornerstones culture.