Night Front Desk Auditor: Guest Service & Night Ops

HH Columbus OSU

Columbus (OH)

On-site

USD 23,000 - 25,000

Full time

10 days ago

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Benefits offered by this job

Competitive wages
Medical, dental, and vision plans
Life insurance and disability options
401(k) with match
Tuition assistance
Discounted room rates

Job summary

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

This role requires independence, attention to detail, and a proactive approach. Night audit duties include processing transactions, balancing revenue, and assisting guests with inquiries.

Qualifications

  • Previous hotel front desk or hospitality experience preferred.
  • Detail-oriented, organized, and reliable.
  • Ability to work independently and provide professional service.

Responsibilities

  • Process transactions for outlets and balance daily revenue.
  • Handle phone system, reservations, and guest inquiries.
  • Check-in and check-out guests.
  • Verify room availability and related transactions.
  • Maintain lobby and assist with breakfast setup as needed.
  • Monitor safety and night procedures during the night shift.

Skills

Front desk experience
Attention to detail
Customer service
Independence

Job description

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

This role requires independence, attention to detail, and a proactive approach. Night audit duties include processing transactions, balancing revenue, and assisting guests with inquiries.

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