Night Audit & Guest Services Specialist

Woodbury Corp.; Grand Island (NE); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) matching

Employee discounts

Paid time off

Dental insurance

Health insurance

Vision insurance

Free uniforms

Training & development

Descrizione del lavoro

Woodbury Corp. in Grand Island, NE is seeking an overnight front desk associate to deliver courteous guest service, manage check-ins and check-outs, handle reservations, and ensure security and a welcoming atmosphere.

You will process payments, verify billing, provide information on local attractions, and respond to guest requests with limited supervision. Candidates should have a high school diploma, strong communication skills, and the ability to stand for long periods while staying

Competenze

• High school diploma or equivalent required.
• Exceptional customer service and communication skills.
• Basic computer skills and willingness to learn hotel systems.
• Flexible to work variable overnight schedules.
• Reliable, punctual, and professional appearance.
• Ability to stand for extended periods.
• Ability to lift/carry up to 10 pounds.
• Self-motivated and proactive team member.

Mansioni

• Greet and serve guests in a courteous and professional manner.
• Ensure guest rooms and public areas are clean and meet standards.
• Assist with check-ins, check-outs, and room reservations.
• Process payments, adjustments, and billing accurately.
• Provide directions and information on property amenities and local area.
• Respond to guest needs, requests, and wake-up calls.
• Maintain front desk area neat and organized; adhere to procedures.
• Duties may vary with supervisor’s request.

Conoscenze

Exceptional customer service

Excellent verbal and written comm.

Basic computer skills

Availability to work flexible schedule

Reliable

Professional appearance

Stand for extended periods

Lift up to 10 pounds

Self-motivated & proactive

Formazione

High school diploma or equivalent

Descrizione del lavoro

Woodbury Corp. in Grand Island, NE is seeking an overnight front desk associate to deliver courteous guest service, manage check-ins and check-outs, handle reservations, and ensure security and a welcoming atmosphere.

You will process payments, verify billing, provide information on local attractions, and respond to guest requests with limited supervision. Candidates should have a high school diploma, strong communication skills, and the ability to stand for long periods while staying