Guest Experience Advocate Front Desk Lead

Woodbury Corp.; Grand Island (NE); Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Employee discounts

Paid time off

Free uniforms

Training & development

Résumé du poste

Woodbury Corporation's Grand Island hotel seeks a Front Desk Associate to greet guests, process check-ins and check-outs, and provide directions and information to ensure a memorable stay.

You will maintain guest safety, handle payments, and uphold our standards of courtesy, professional appearance, and reliable service. Marriott hotel discounts and opportunities for growth are offered.

Qualifications

• High school diploma or equivalent.
• Exceptional customer service skills.
• Excellent verbal and written communication skills.
• Basic computer skills and problem solving skills.
• Willingness to learn and self-motivated.
• Availability to work a variable work schedule.
• Professional dress and grooming.

Responsabilités

• Greet and serve guests in a courteous and professional manner.
• Ensure the safety and security of guests and associates.
• Organize, confirm, process, and conduct guest check-ins/check-outs.
• Supply guests with directions and information.
• Process all payment types.

Connaissances

Customer service

Communication

Basic computer skills

Problem solving

Self-motivation

Flexible schedule

Professional appearance

Formation

High school diploma or equivalent

Description du poste

Woodbury Corporation's Grand Island hotel seeks a Front Desk Associate to greet guests, process check-ins and check-outs, and provide directions and information to ensure a memorable stay.

You will maintain guest safety, handle payments, and uphold our standards of courtesy, professional appearance, and reliable service. Marriott hotel discounts and opportunities for growth are offered.