Evening Front Desk Associate - Guest Experience

PERSOL; Orchard (NE); On-site; USD 18,000 - 19,000; Full time

Job summary

PERSOL in Orchard, NE seeks a friendly front desk associate to warmly greet guests and manage check-in/check-out processes. You will assist with luggage, coordinate with the team, and track guest amenities to ensure a welcoming experience.

You will respond to inquiries via in person, phone, email, or digital platforms, and support daily front desk operations. Shifts run 5pm–2:30am, include weekends, with two days off per roster. Transportation is provided.

Responsibilities

• Greet guests warmly and create a great first impression
• Assist with check-in/check-out, including welcome drinks and towels
• Answer guest enquiries in person, over the phone, digital platform and via email
• Help with luggage when needed and work closely with the team
• Track and update guest amenities (e.g. welcome amenities and special requests)
• Listen to guest feedback and share it with supervisors or managers
• Support daily front desk operations and assist with other duties as assigned

Job description

PERSOL in Orchard, NE seeks a friendly front desk associate to warmly greet guests and manage check-in/check-out processes. You will assist with luggage, coordinate with the team, and track guest amenities to ensure a welcoming experience.

You will respond to inquiries via in person, phone, email, or digital platforms, and support daily front desk operations. Shifts run 5pm–2:30am, include weekends, with two days off per roster. Transportation is provided.