Night Audit & Guest Experience Coordinator (11pm–7am)

Nivea Hospitality; Caldwell (AL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Friends and family hotel discounts

Paid time off

Holiday Pay

Vision, Dental, and Life Insurance

Job summary

Comfort Inn and Suites in Caldwell, Ohio seeks a Hotel Night Auditor for the 11pm–7am shift to join our award-winning team. You will check guests in and out, balance accounts, and reconcile credit cards while providing friendly, accurate information.

Responsibilities include greeting guests, updating reservations, handling payments, and maintaining daily logs. A commitment to high standards of service and teamwork is essential for success.

Qualifications

• Provide excellent customer service to guests.
• Handle check-in and check-out procedures and payments.
• Balance cash and reconcile credit card transactions.
• Answer phones and assist guests with requests.

Responsibilities

• Greet guests, verify reservations, and post charges to guest accounts.
• Maintain front desk area, balance cash drawer, and prepare daily logs.
• Respond to guest inquiries and relay information to housekeeping and management.
• Ensure accurate and timely processing of reservations and payments.

Skills

Guest service

Cash handling

Front desk operations

Job description

Comfort Inn and Suites in Caldwell, Ohio seeks a Hotel Night Auditor for the 11pm–7am shift to join our award-winning team. You will check guests in and out, balance accounts, and reconcile credit cards while providing friendly, accurate information.

Responsibilities include greeting guests, updating reservations, handling payments, and maintaining daily logs. A commitment to high standards of service and teamwork is essential for success.